
Vaisali Krishna Kumar
@vaisalikrishnakumar
I drive product strategy through mixed-methods UX research and measurable customer insights.
What I'm looking for
At Carnegie Learning, I scale UX research strategy across three product verticals, connecting customer insights, Voice of Customer programs, and product roadmaps. I’ve increased cross-product research initiatives by 150% and improved ResearchOps turnaround time by 40% through AI-enabled workflows.
I build mixed-method research programs spanning usability studies, interviews, surveys, A/B testing, and UX measurement. My work has informed product investments, contributed to $1M in revenue impact, and supported a product recognized with the 2025 EdTech Breakthrough Award for Language Learning Innovation.
I partner closely with Product, Design, Engineering, Data Science, and executive leaders to turn research into decisions. I also hire and mentor researchers, develop practical measurement frameworks, and strengthen research maturity across organizations.
Experience
Work history, roles, and key accomplishments
Defined and scaled UX research strategy across 3 product verticals, increasing research maturity and driving a 150% increase in cross-product research initiatives. Integrated AI tools into research workflows, improving ResearchOps efficiency and reducing project turnaround time by 40%.
Defined and implemented UX measurement frameworks, including enhanced NPS and product improvement metrics. Led evaluative research on a key product experience recognized with the 2025 EdTech Breakthrough Award for Language Learning Innovation.
UX Researcher
TechFleet Community DAO- Sean's Legacy
Jan 2023 - May 2023 (4 months)
Partnered with Product, Design, and business stakeholders to identify UX research priorities and define research goals. Designed and conducted in-depth user interviews to uncover user behaviors, needs, and attitudes.
UX Researcher Consultant
Inditrunk
Sep 2022 - Jan 2023 (4 months)
Planned and executed usability testing studies with 5 participants, identifying 20 critical usability issues that informed the redesign of 4 product features. Established ResearchOps practices for a website redesign project, organizing 200+ research documents and improving team efficiency by 40%.
Research Assistant
University of Kansas
Aug 2015 - May 2021 (5 years 9 months)
Designed and executed qualitative and quantitative research studies with 150+ participants to examine relationships between stakeholders and historic built environments. Synthesized and communicated research findings through strategic presentations and community-facing formats.
Education
Degrees, certifications, and relevant coursework
University of Kansas
Doctor of Philosophy, Historic Preservation
2015 - 2021
Grade: 4.0
Pursued a Ph.D. in Historic Preservation with a 4.0 GPA, conducting research on relationships between stakeholders and historic built environments.
School of Planning and Architecture
Master of Architecture, Architecture
Grade: 3.0
Earned a Master's in Architecture with a 3.0 GPA.
National Institute of Technology Kozhikode
Bachelor of Architecture, Architecture
Grade: 3.6
Earned a Bachelor of Architecture with a 3.6 GPA.
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