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Jaime Cox

@jaimecox

Student success advisor driving retention through data-informed advising and operational improvements.

United States
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What I'm looking for

I seek a collaborative higher-education role focused on advising, retention, and operational improvements, where I can use data-driven strategies to support student success and scale effective programs.

I am a student success professional who combines strategic planning, data analysis, and hands-on advising to improve retention and academic outcomes. I advise large caseloads across diverse majors and prioritize student-centered, confidential support for at-risk populations.

I lead platform implementations and process improvements, having directed the university-wide rollout of Anthology Engage and configured technical solutions that reduced administrative workload and approval times. I design documentation, deliver training, and produce guidance materials to onboard staff and students efficiently.

My work blends qualitative and quantitative analysis to inform decision-making — from monitoring performance data to intervening early, to using engagement metrics to shape programming. I coordinate large events, manage budgets, and support governance for hundreds of student organizations while fostering leadership development.

I am an adaptable, collaborative professional committed to inclusive practices and continuous improvement, currently pursuing further graduate study in organizational communication to deepen my impact in higher education.

Experience

Work history, roles, and key accomplishments

The Ohio State University logoTU
Current

Academic Advisor

The Ohio State University

Jan 2025 - Present (7 months)

Advise a caseload of ~200 undergraduate students across 65 majors, promoting retention and academic progress; resolve sensitive student concerns and lead orientation sessions to accelerate first-semester integration.

Ohio University logoOU

Success Advisor

Ohio University

Mar 2022 - Jan 2025 (2 years 10 months)

Served as primary advisor for 300+ regional campus students per semester across 250+ degree programs, monitoring progress and delivering success coaching to keep students on track for graduation.

University of North Carolina Wilmington logoUW

Graduate Assistant

University of North Carolina Wilmington

Aug 2018 - May 2020 (1 year 9 months)

Managed Anthology Engage and coordinated the annual Involvement Carnival with 225 campus partners and 135 businesses, generating nearly $17,000 and revising governance templates to reduce compliance risk across 280+ organizations.

Education

Degrees, certifications, and relevant coursework

Ohio University logoOU

Ohio University

Master of Arts, Organizational Communication

Pursuing a Master of Arts in Organizational Communication at Ohio University Scripps College of Communication with anticipated completion in August 2026.

University of North Carolina Wilmington logoUW

University of North Carolina Wilmington

Master of Education, Higher Education

Completed a Master of Education in Higher Education at the University of North Carolina Wilmington Watson College of Education in May 2020.

OL

Ohio University Lancaster

Bachelor of Science, Communication Studies

Completed a Bachelor of Science in Communication Studies at Ohio University Lancaster, Scripps College of Communication, in May 2017.

Tech stack

Software and tools used professionally

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Jaime Cox - Academic Advisor - The Ohio State University | Himalayas