Jaime Centeno
@jaimecenteno
I resolve complex insurance claims and deliver customer-first automotive service.
United StatesWhat I'm looking for
At Farmers Insurance, I inspect vehicles, assess damage, validate claims, and calculate total-loss valuations while managing a high-volume caseload.
I've also supported claims operations at Kemper Insurance, protecting confidential client data and partnering across teams to improve customer workflows. In automotive sales roles with Nissan of South Bay and DCH Toyota of Torrance, I matched clients with vehicles, explained financing and leasing, and maintained detailed transaction records.
I bring 11+ years of customer service, claims, and automotive experience, with fluent English and Spanish communication and a customer-first approach to resolving escalations.
Experience
Work history, roles, and key accomplishments
Total Loss Adjuster
Farmers Insurance
Mar 2020 - Present (6 years 6 months)
Conducts vehicle inspections to analyze damage, determine claims validity, and calculate total loss valuations. Manages high-volume caseloads and resolves customer escalations with professionalism.
Education
Degrees, certifications, and relevant coursework
Millbrook High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
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