Jae Martin
@jaemartin
A Detail-oriented Customer Service specialist who provides excellent customer support and organized coordination.
What I'm looking for
I’m a detail-oriented customer service and administrative professional with experience in title coordination, customer support, filing systems, and patient care coordination. I bring a proven ability to manage data accurately while assisting clients professionally and working effectively in team environments.
In my most recent role as a Title Support Agent / Title Coordinator, I provided administrative and title support in a fast-paced environment. I managed documentation, data entry, and record organization to ensure accuracy and compliance, and I supported internal teams with title coordination and document verification.
Previously, I delivered professional customer support as a Customer Service Agent, resolving client inquiries and service issues while maintaining accurate customer records and efficient data updates. I also supported appointment coordination and recall scheduling in a remote patient care role, communicating clearly while maintaining confidentiality.
I’m energized by roles that require strong communication, time-management, and organization—where I can improve workflow efficiency through well-maintained records and high-quality service. I’m especially drawn to environments that value accuracy, responsiveness, and teamwork.
Experience
Work history, roles, and key accomplishments
Title Support Agent
AWO Town Solutions Ltd
Sep 2022 - May 2025 (2 years 8 months)
Provided administrative and title support services, managing documentation, data entry, and record organization to ensure accuracy and compliance. Assisted internal teams with title coordination, document verification, and maintained organized digital and physical records to improve workflow efficiency.
Patient Care Coordinator
National Recalls
Jun 2023 - Jul 2023 (1 month)
Coordinated appointment scheduling and recalls by assisting patients and clearly communicating scheduling details and procedures. Maintained confidentiality while managing patient information and records and supported smooth coordination of care-related tasks.
Customer Service Agent
NK Customer Solutions
Sep 2021 - Jun 2023 (1 year 9 months)
Delivered professional customer support by resolving client inquiries and service issues. Maintained accurate customer records, processed data updates efficiently, and collaborated with a team environment while meeting productivity expectations.
Filing Clerk
First Regional Co-operative Credit Union
Aug 2020 - Dec 2020 (4 months)
Organized and maintained financial records and documentation, ensuring accurate filing and retrieval of sensitive documents. Provided administrative support to improve office efficiency and supported day-to-day record management needs.
Education
Degrees, certifications, and relevant coursework
Port Maria High School
High School Diploma, High School
2015 - 2017
Earned a High School Diploma from Port Maria High School (2015–2017).
Saint Mary’s High School
High School Diploma, High School
2009 - 2014
Earned a High School Diploma from Saint Mary’s High School (2009–2014).
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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