Johan Correa
@jae
I’m a data analyst who turns HR and operational data into accurate, decision-ready reporting.
ColombiaWhat I'm looking for
I’m a data-focused professional with hands-on experience managing HR and benefits administration data, ensuring accuracy, compliance, and reliable workflows across client systems.
In my most recent role, I managed HR and benefits administration data using 834 and EDI files, built and maintained client sites with Employee Navigator, and delivered clean, validated Excel reports to keep information consistent and audit-ready.
Before that, I supported back-office operations and case resolution in an outsourced service environment, preparing operational reports across multiple business areas and providing floor support to strengthen process compliance and quality.
I also bring technical support and web development experience—providing IT support for a telecom customer and developing customized WordPress sites as a freelance WordPress developer—so I can connect data needs to practical systems that users can rely on.
Experience
Work history, roles, and key accomplishments
Data Entry and Analyst
GRA Benefits Group
Aug 2024 - Mar 2026 (1 year 7 months)
Managed HR and benefits administration data, including handling 834 and EDI files, ensuring accuracy and compliance across client systems. Built and maintained client sites using Employee Navigator and cleaned, formatted, and validated Excel reports to support reliable benefits workflows.
WordPress Developer
Grupo Trébol Comunicaciones
Jun 2021 - Present (5 years)
Developed and customized client websites using WordPress to meet client requirements, including ongoing content updates. Managed site maintenance and performed basic performance optimization to support reliable website delivery.
Back Office Agent
Zara
Dec 2021 - Aug 2024 (2 years 8 months)
Managed back-office operations for Zara (Inditex Group) in an outsourced service environment, resolving operational and customer-related cases for U.S. and U.K. markets. Prepared and delivered operational reports across multiple business areas while collaborating to improve efficiency and service accuracy.
IT Support
Tigo
Jun 2021 - Dec 2021 (6 months)
Provided technical and customer support services for Tigo users in an outsourced environment, responding to inquiries via phone with timely and accurate information. Diagnosed and escalated technical issues according to established support procedures while maintaining service quality and customer satisfaction metrics.
Education
Degrees, certifications, and relevant coursework
Corporación Unificada Nacional de Educación Superior
Bachelor’s degree, System Engineering
Bachelor’s degree in system engineering at Corporación Unificada Nacional de Educación Superior (on course, expected completion in 2027).
Servicio Nacional de Aprendizaje (SENA)
Associate degree, Software Development
2016 - 2017
Associate degree in software development at Servicio Nacional de Aprendizaje (SENA) from Jan 2016 to Dec 2017.
Availability
Location
ColombiaAuthorized to work in
Social media
Job categories
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