Daniel Ricardo Rodriguez

I’m a data-oriented professional with a Mechanical Engineering background and 4+ years of experience in operational analytics, process tracking, and KPI reporting in remote environments. I specialize in turning raw operational data into actionable insights that drive business decisions.

In my current role as Executive Assistant / Operations Analyst at Stellar, I designed and implemented a weekly KPI tracking system monitoring 9 estimators across 1,500+ active insurance claims. This reduced overdue cases from 130 to 0 over 12 months and directly informed the creation of a company-wide performance bonus structure tied to 45-day SLA compliance.

I built automation into the reporting workflow by connecting CRM exports with a master tracking file using Power Query, replacing a fully manual process and enabling one-click report refresh across multiple operational reports. I also developed monthly performance reporting to compare employee delivery timelines against agreed SLAs and identify discrepancies for 100% of reviewed cases.

Beyond operations, I’ve built and published end-to-end data projects across SQL, Power BI dashboards, Python automation, and fuzzy matching pipelines. I’m comfortable with advanced Excel, Power Query, intermediate SQL, Power BI (DAX), and Python, and I bring bilingual English/Spanish communication (Spanish native; English C1) to collaborate effectively.