JHJacques van Heerden
@jacquesvanheerden
Motivated hospitality professional with global service experience and strong teamwork and customer-focused skills. With Forex Trading Experience.
South AfricaWhat I'm looking for
I am a dedicated hospitality professional with hands-on experience across hotels, country clubs, and restaurants in South Africa, Qatar, and the USA. I hold maritime and RYA certifications and completed secondary education (Grade 12) in 2021.
My service roles include commis waiter, server assistant, banquet server and waiter where I delivered consistent member and guest satisfaction at high-end venues. I advanced from runner to managing my own tables and training new staff at St Regis Opa Restaurant.
I excel in teamwork, multitasking under pressure, and building rapport with guests and colleagues. My strengths include communication, cash handling, POS usage, food safety knowledge, and event setup for banquets and buffets.
I am a quick learner, physically capable, and prepared to work long hours to meet operational needs. I bring a professional attitude, a strong work ethic, and a willingness to take initiative in service-focused roles.
Experience
Work history, roles, and key accomplishments
Banquet Server
Saucon Valley Country Club
May 2024 - Oct 2024 (5 months)
Served as banquet server for events including golf tournaments and weddings, executing setups and service under long hours while ensuring member satisfaction and event readiness.
Server Assistant
Boca West Country Club
Oct 2023 - May 2024 (7 months)
Assisted fine-dining service by serving water/bread, maintaining tables, managing buffet setups and supporting banquet events while building member relationships.
SDCommis Waiter
St Regis Doha
Nov 2022 - May 2023 (6 months)
Progressed from runner to commis waiter, managing own tables, training new staff and supporting kitchen and service teams to maintain high standards under pressure.
Waiter
Pretville
Feb 2022 - Jul 2022 (5 months)
Delivered front-of-house service across restaurant and bar, managed stock and POS transactions, and upheld food safety and beverage knowledge within a 15-person team.
Education
Degrees, certifications, and relevant coursework
Die Hoërskool Wagpos
Matric (Grade 12), Secondary Education
Completed Grade 12 at Die Hoërskool Wagpos in Brits, South Africa, graduating in 2021.
STCW (Standard of Training, Certification and Watchkeeping for Seafarers)
STCW Certificate, Maritime Safety and Watchkeeping
Completed STCW certification covering mandatory safety and watchkeeping training for seafarers.
RARoyal Yachting Association
RYA Certificates, Small Craft Operations and Marine Communications
Completed multiple RYA courses including Powerboat Level 2, Personal Watercraft, Tender Operator, VHF (SRC), Radar, and Diesel Engine courses.
SYSA Deckhand Course
Deckhand Course Certificate, Deckhand Training
Completed the SYSA Deckhand Course covering practical deckhand skills and vessel operations.
Dreamport
Independent Travel Management Certificate, Travel Management
Completed an independent travel management certificate from Dreamport.
Seafarer Medical Certificate
Seafarer Medical Certificate, Maritime Medical Certification
Holds a valid Seafarer Medical Certificate required for maritime employment.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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