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@jacquelinewanjiru
Strategic Senior HR professional driving organizational success.
I am a strategic and resourceful Senior Human Resources and Operations professional with a proven track record in driving organizational success through global strategic human resource management and operational excellence. My experience includes serving as a trusted HR advisor and collaborator, partnering with key stakeholders to steer HR strategic direction and provide excellent HR shared services at both local and global levels.
Throughout my career, I have successfully established and grown comprehensive HR departments, introducing innovative HR solutions that promote Diversity, Equality, and Inclusion. I have orchestrated meticulous HR documentation and have been instrumental in digitizing performance management processes, enhancing operational efficiency significantly. My leadership has fostered a positive workplace culture, increased team diversity, and cultivated an elite-performance ethos that amplifies organizational efficiency and achievement.
With a Master’s degree in Human Resources Management and multiple certifications, I am committed to continuous professional development and staying abreast of industry trends. I am passionate about creating inclusive work environments and driving initiatives that enhance employee engagement and retention.
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Work history, roles, and key accomplishments
Financing Alliance for Health
Feb 2021 - Present (4 years 9 months)
Provided executive-level guidance to HR operations and a global remote team, overseeing recruitment, onboarding, performance management, and HR policy administration. Spearheaded diversity initiatives and established a comprehensive HR department that improved operational efficiency by 80%.
Dira HR Solutions Ltd.
Jan 2021 - Apr 2021 (3 months)
Managed recruitment activities for multiple clients in East Africa, focusing on performance management, workforce planning, and regulatory compliance. Developed tailored staffing models and drove diversity initiatives in recruitment practices.
Paul Café Ltd.
Jan 2020 - Jan 2021 (1 year)
Established and led the HR department, implementing innovative recruitment strategies and performance management policies. Focused on employee training and retention, enhancing operational profitability through effective HR services.
Deliverance Church International
Jan 2018 - Apr 2019 (1 year 3 months)
Oversaw human resources, administration, finance, and business development across various units. Played a key role in strategic planning and execution of HR initiatives.
Daystar University
Jan 2016 - Feb 2016 (1 month)
Provided administrative support, assisting in various departmental functions and ensuring smooth operations within the university.
Africa Internet Group, Jumia
Apr 2014 - Jan 2015 (9 months)
Supported HR functions including recruitment, onboarding, and record maintenance. Assisted in administrative tasks to enhance operational efficiency.
Daystar University
Jan 2012 - Mar 2013 (1 year 2 months)
Gained practical experience in administrative and support roles within the Chaplaincy Office, contributing to various initiatives.
Degrees, certifications, and relevant coursework
Master of Science, Human Resources Management
2016 - 2018
Pursued a Master of Science in Human Resources Management, focusing on strategic HR practices, organizational behavior, and employee relations to enhance workplace culture and operational efficiency.
Bachelor of Commerce, Business Administration and Management
2010 - 2014
Completed a Bachelor of Commerce in Business Administration and Management, gaining knowledge in business principles, management strategies, and organizational behavior.
Software and tools used professionally
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