Jacqueline Afful

I am a detail-oriented operations professional with a background in office support and customer service and a BSc in Sports and Exercise Science. I bring strong interpersonal skills and a positive, adaptable work attitude.

I increased company registration quotas by assisting with the registration of over 100 individuals in a two-day outreach event and consistently entered applicant data with zero errors while working as an Operations Agent at a UK Visa Application Centre. I provided detailed guidance on visa requirements, managed complaints and escalations, travelled to Côte d'Ivoire to oversee visa processes, and maintained accurate operational reporting.

I am motivated to apply my organizational skills, multitasking ability, and attention to detail to a forward-thinking team where I can contribute to efficient workflows and excellent client experiences.