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jacoby stewartJS
Open to opportunities

jacoby stewart

@jacobystewart

Customer-focused technician with experience in technical support, software development, and system administration.

United States
Message

What I'm looking for

I’m looking for a role where I can combine customer service with technical support and troubleshooting, solve problems fast, keep learning, and grow with a team that values quality, safety, and continuous improvement.

I’m a hardworking, customer-focused professional with a strong background in technology-related roles. I’m proficient in software development, system administration, and technical support, and I enjoy problem-solving and optimizing performance. I’m committed to continuous learning and staying current with industry trends to contribute to organizational success.

In my DoorDash role, I promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. I also achieved cost-savings by developing functional solutions to problems, while keeping the customer experience positive and memorable. I bring a collaborative mindset and strong work ethic to every interaction.

Across logistics and operations roles, I’ve built a practical foundation in keeping systems running reliably. At UPS, I resolved conveyor system issues by clearing jams and blockages and performed preventive maintenance on material handling equipment. At Amazon, I performed inspections and made repairs, positioned lifting devices for secure transport, and ensured safe, efficient movement of materials.

I’m currently pursuing an Associate’s degree in Computer Science at Tarrant County College. I’m ready to apply classroom knowledge to real-world experiences, communicate effectively with teams, and keep improving through continuous improvement, careful organization, and safe work practices.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Tarrant County College logoTC

Tarrant County College

Associate's degree, Computer Science

2024 -

Pursuing an Associate's degree in Computer Science at Tarrant County College (since 2024).

UE

Upper secondary education

High school diploma, Upper secondary education

2015 - 2019

Completed upper secondary education resulting in a high school diploma (2015–2019).

Tech stack

Software and tools used professionally

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