Open to opportunities

Jacob Fleck

@jacobfleck

I am a results-driven healthcare operations and clinical sales leader geared toward improving revenue and patient outcomes.

United States

Message

What I'm looking for

I am seeking a leadership role where I can scale healthcare operations, implement systems (CRM/ERP/SOP), collaborate with clinicians and executives, drive revenue growth, and mentor teams in a mission-driven, growth-oriented organization.

I am an enthusiastic, results-oriented healthcare professional with a track record in clinical sales, operational leadership, and healthcare administration. I focus on consultative selling, process optimization, and aligning clinical programs with business goals.

As COO at a healthcare startup, I translated vision into operational plans, established CRM/ERP/SOP frameworks, oversaw cross-functional teams, and led API integrations and financial forecasting to build scalable infrastructure.

In clinical roles I managed 300+ patient portfolios, sold to C-suite executives, elite athletes, and celebrities; collaborated with physicians on personalized treatment plans, and consistently exceeded sales targets (120%+), maintained an 85.9% new patient intake conversion rate, and reduced administrative overhead through workflow improvements.

As an entrepreneur and sales leader I turned an underperforming franchise to profitability within 30 days, launched referral programs generating $100K+ recurring revenue, and hold certifications in HIPAA awareness, NASM, PN1, and CPR/AED.

Experience

Work history, roles, and key accomplishments

Chief Operations Officer

Baremae

Jun 2025 - Jul 2025 (1 month)

Led company-wide operational planning and built foundational infrastructure including CRM, ERP, SOPs, and compliance frameworks to support scaling. Directed hiring, budgeting, and API integration to improve cross-departmental efficiency and readiness for growth.

CRM ERP SOP Development API Integration Budgeting

Health Coach / Patient Care Coordinator

Marek Health

Oct 2023 - Jul 2025 (1 year 9 months)

Managed a 300+ patient VIP portfolio, collaborated with physicians on personalized HRT plans, and exceeded sales goals by 120% while maintaining an 85.9% new patient intake conversion rate. Implemented workflow improvements that reduced administrative overhead by ~15%.

Patient Care Coordination HRT Protocols Consultative Sales HIPAA Compliant CRM Account Management Workflow Optimization

Health Coach / BDM

T-Clinics USA

May 2023 - Oct 2023 (5 months)

Provided clinical education on hormone therapies, exceeded monthly sales targets by 115%, and grew the patient base by 25%, driving a 20% revenue increase through strategic vendor partnerships. Introduced scalable operational improvements for long-term growth.

Clinical Sales Business Development Hormone Therapy Education Partnerships Cold Calling Sales Growth

Advanced Endocrine Specialist

Matrix Hormones

May 2022 - Apr 2023 (11 months)

Delivered advanced endocrine diagnostics and consultative sales, led onboarding and training for clinical staff, and launched a referral program generating over $100K annually in recurring revenue. Achieved top nutraceutical sales in the company.

Endocrine Diagnostics Nutraceutical Sales Clinical Training Consultative Sales Onboarding Revenue Patient Education

Business Co-Owner (President of Sales)

NutritionHQ

Sep 2018 - Dec 2019 (1 year 3 months)

Turned around a franchise to profitability within 30 days and expanded into satellite locations to generate $500K+ annual revenue while reducing costs by 10% through vendor negotiations and inventory optimization. Launched affiliate and wellness programs to increase foot traffic and brand presence.

Sales Leadership Franchise Management Inventory Management Revenue Program Development