Open to opportunities

Jackson Schwartz Schwartz

@jacksonschwartzschwa

Message

Aspiring IT professional with a strong foundation in technology.

United States

Message

What I'm looking for

I am looking for a full-time position that allows me to grow in a supportive environment.

I am an Information Technology Services major with a passion for technology and a commitment to learning. Currently, I am completing a 1300-hour hands-on program that focuses on computer hardware, software, coding, networking, Linux, and cybersecurity. My academic journey has been marked by high achievement, as I have consistently made the honor roll with a GPA of 3.9.

In addition to my technical skills, I have gained valuable experience in the restaurant industry, where I have honed my customer service abilities and learned the importance of teamwork. My roles as a Busser and Host at Fogo de Chao and Olive Garden have taught me how to thrive in high-pressure environments while maintaining a positive attitude and providing excellent service.

Experience

Work history, roles, and key accomplishments

Current

Busser / Host

Current

Fogo de Chao

Apr 2023 - Present (2 years 3 months)

Provided outstanding customer service in a high-volume restaurant, efficiently managing traffic during peak hours. Trained new employees on restaurant procedures and protocols, ensuring smooth operations.

Customer Service Team Leadership Workflow Management

Busser/Host

Olive Garden

Jun 2022 - Apr 2023 (10 months)

Delivered exceptional customer service in a fast-paced restaurant environment, expediting traffic during busy periods. Collaborated with a team to maintain efficient workflow and trained new staff on restaurant procedures.

Customer Service Teamwork Training Workflow Management

Education

Degrees, certifications, and relevant coursework

Essex North Shore Agricultural & Technical School

High School Diploma, Information Technology Services

Grade: 3.9 GPA

Activities and societies: Made High honor roll for 9th grade Honor roll to present/ GPA 3.9

Completed a 1300-hour hands-on, intensive program focusing on computer hardware, software, coding (Python), networking, Linux, and cybersecurity. Learned to present technical information to diverse and non-technical audiences. Achieved High Honor Roll for 9th grade and Honor Roll to present, maintaining a GPA of 3.9.