
Jackie premus
@jackiepremus
I coordinate patient-facing front offices, scheduling, insurance verification, and HIPAA-compliant records.
What I'm looking for
I'm currently supporting Great Care Health Services as a Front Office Coordinator, where I welcome patients, coordinate appointments and referrals, prepare charts, and maintain secure health information.
Across Great Care Health Services, Mark Their Words, and Results Physiotherapy, I've managed patient registration, insurance eligibility verification, Medicaid approvals, Medicare EMR attestation, and demographic and authorization updates while following HIPAA requirements.
I've also handled invoices, payments, customer files in QuickBooks, payroll data, scheduling, travel arrangements, office supplies, and reception operations in healthcare, hospitality, and office environments.
I bring a customer-focused approach to every front desk, pairing organized administrative support with clear communication, confidentiality, and empathetic service.
Experience
Work history, roles, and key accomplishments
Front Office Coordinator
Great Care Health Services
Feb 2025 - Present (1 year 7 months)
Greets and directs visitors, assists therapists with reports and scheduling, and manages patient data in compliance with HIPAA regulations.
Front Desk Receptionist/Administrative Assistant
Mark Their Words
Jan 2024 - Jan 2025 (1 year)
Managed front desk operations, coordinated meetings and travel, handled payroll, and maintained patient data in compliance with HIPAA.
Front Office Coordinator
Results Physiotherapy
Aug 2023 - Jan 2024 (5 months)
Managed patient check-in, insurance verification, and EMR data entry while ensuring HIPAA compliance.
Front Desk Receptionist
Sleep Inn
Oct 2022 - Aug 2023 (10 months)
Greeted guests, handled inquiries and complaints, managed calls and mail, and maintained office supplies.
Administrative Assistant/Dietary Aide
Signature Healthcare of Clarksville
Feb 2020 - Oct 2022 (2 years 8 months)
Provided administrative support, managed patient data, and assisted with dietary procedures and inventory.
Administrative Assistant/Front Office Manager
Sleep Inn/ Comfort Suites
Jan 2019 - Feb 2020 (1 year 1 month)
Managed front office operations, coordinated meetings and travel, and maintained security protocols.
Office Assistant/Catering Assistant
PSR Events
Sep 2018 - Feb 2019 (5 months)
Assisted with office tasks, coordinated meetings and travel, and managed office supplies.
Barista/ Shift Lead
Green Beans Coffee Company
Oct 2017 - Nov 2018 (1 year 1 month)
Prepared and served coffee drinks, educated customers on products, and managed inventory and equipment maintenance.
Data Entry Manager/ Office Manager
Tax Max Refunds Inc
Jan 2015 - May 2018 (3 years 4 months)
Managed office operations, processed payroll, and handled customer data entry and tax documentation.
Server/Bartender/Hostess
Hilton Garden Inn Hotel
Feb 2017 - Oct 2017 (8 months)
Provided food and beverage service, managed customer interactions, and handled payments.
Bartender
Liberty Park and Grill
Jun 2014 - Oct 2016 (2 years 4 months)
Prepared and served drinks, managed inventory, and maintained cleanliness and safety standards.
Prep Cook/Dishwasher/ Hostess
Ruby Tuesday
Aug 2012 - Oct 2013 (1 year 2 months)
Prepared food, maintained cleanliness, and assisted with guest seating.
Administrative Assistant/Front Desk Manager
Home-Towne Suites
Jan 2012 - Dec 2012 (11 months)
Managed front desk operations, coordinated meetings and travel, and maintained security protocols.
Cook/Prep
Applebee's
Jan 2012 - Aug 2012 (7 months)
Completed prep work, maintained equipment, and ensured cleanliness and sanitation.
POS Associate
Khol's
Jan 2011 - Oct 2011 (9 months)
Operated cash register, stocked merchandise, and assisted customers with inquiries.
Education
Degrees, certifications, and relevant coursework
Jackie hasn't added their education
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