Jacinta Kamita

JK

Open to opportunities

Jacinta Kamita

@jacintakamita

Dedicated professional with strong communication and organizational skills.

What I'm looking for

I seek a role that allows me to engage with customers and contribute positively to the community.

My name is Jacinta Muthoni Kamita, and I am a committed and well-motivated individual with a passion for customer interaction. I have a diverse background in various roles, including as a waitress, promoter, and receptionist, which has equipped me with excellent verbal and communication skills. I thrive in busy environments and can work effectively with minimal supervision.

Throughout my career, I have demonstrated my ability to engage with customers and provide exceptional service. My experience in children’s homes has allowed me to develop strong organizational skills and a nurturing approach. I am eager to learn and share practical experiences in a multi-cultural environment, aiming to empower the community through impactful work.

Experience

Work history, roles, and key accomplishments

EH

Receptionist

Eka Hotel

Jan 2022 - Jul 2022 (6 months)

Welcomed guests, managed inquiries, and handled reservations and check-ins/check-outs efficiently.

Customer Service Communication Time Management Problem Solving

ZK

Merchandizer

Zenko Kenya

Aug 2020 - May 2021 (9 months)

Managed product displays, checked expiry dates, and ensured stock availability while gathering customer feedback.

Inventory Management Customer Feedback Communication

YA

Promoter

Youth Dinamix Agency

Feb 2019 - Jul 2020 (1 year 5 months)

Created awareness of new products, persuading customers on their importance and benefits.

Sales Communication Marketing Customer Engagement Persuasion

DH

Caregiver

Dawnhouse Children Home

Jan 2018 - Jan 2019 (11 months)

Responsible for cooking, cleaning, and laundry for children, ensuring a safe and clean environment.

Cooking Time Management

SH

Volunteer

Seeds in His Garden Children Home

Oct 2017 - Nov 2017 (1 month)

Organized educational programs for children, taught basic skills, and participated in recreational activities.

Teaching Communication Teamwork

PR

Waitress

Pause Restaurant

Jun 2017 - Sep 2017 (3 months)

Worked as a waitress, providing excellent customer service and ensuring a pleasant dining experience for guests.

Customer Service Communication Teamwork Time Management Multitasking

Education

Degrees, certifications, and relevant coursework

PC

Petannns Computer College

Certificate, Computer Studies

2017 - 2017

Completed a Certificate in computer studies and applications.

WS

Wamwangi Secondary School

Kenya Certificate of Secondary Education, General Education

2014 - 2016

Achieved the Kenya Certificate of Secondary Education.

GT

Gatundu Happy Time

Kenya Certificate of Primary Education, Primary Education

2008 - 2012

Completed the Kenya Certificate of Primary Education.

Tech stack

Software and tools used professionally

Gmail

Availability

Open to opportunities

Location

Kenya

Authorized to work in

Job categories

Customer Service Representative Receptionist Customer Support Representative Customer Care Representative Customer Service Agent Customer Experience Representative Customer Service Associate Customer Support Agent Customer Service

Skills

Microsoft Office Communication Skills Fluent In Swahili Collaboration Interpersonal Communication Gmail

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