At CCMA, I assist walk-ins with referral forms and help refer disputes based on their nature.
I interpret during conciliation and arbitration processes, and assist with pre-conciliation by working to resolve disputes telephonically.
As a part-time interpreter for Metal and engineering bargaining, I help applicants communicate in the language of their choice and make sure both parties understand the message correctly.
At Liberty life insurance, I worked as an outbound call center agent, handling leads, cold calling, addressing objections and closing deals.
