At Alteram Solutions, I manage customer inquiries and maintain client records and administrative documentation, with an emphasis on confidentiality and accuracy.
I resolve customer complaints by liaising with relevant departments and escalating issues when needed. I also support office operations and implement customer service procedure improvements based on feedback.
At Junotrax Forklift Manufacturer, I conducted outbound prospecting, qualified leads, and scheduled appointments for senior sales representatives. I maintained CRM records and followed up with prospects to nurture opportunities.
At MED Attorneys, I drafted and filed legal documents, maintained case files, and scheduled hearings and meetings. My experience also includes client-facing sales work at United Call Centre Solutions.
