Noluthando Mabaso
@noluthandomabaso
Skilled individual experienced in managing large volumes of information.
What I'm looking for
I am a dedicated professional with a strong background in managing large volumes of information and providing exceptional customer service. My experience as a Language Consultant has honed my skills in reviewing and editing texts for grammar, clarity, and accuracy, ensuring that all communications are of the highest quality. I thrive in fast-paced environments and adapt quickly to new tools and systems, which has allowed me to excel in various roles.
In my previous position as a Customer Service Representative, I resolved client issues and provided product information while maintaining compliance with data protection policies. My ability to handle confidential information with care and accuracy has been a cornerstone of my professional ethos. I am proficient in Microsoft Office Suite and have experience with customer relationship management (CRM) software, which enhances my ability to maintain accurate records and manage client interactions effectively.
Experience
Work history, roles, and key accomplishments
Language Consultant
MPC Connect
Mar 2025 - Present (5 months)
Reviewed and edited large volumes of texts for grammar, clarity, and accuracy. Managed structured and unstructured data efficiently.
Customer Service Representative
CCI South Africa
Jan 2023 - Jan 2025 (2 years)
Resolved customer issues and provided comprehensive product information. Handled confidential client information in compliance with data protection policies.
Communications Liaison
Wits Activate
Jan 2022 - Jan 2023 (1 year)
Coordinated internal and external communications, ensuring timely and effective dissemination of information. Assisted in creating and editing communication materials such as newsletters, reports, and presentations.
Education
Degrees, certifications, and relevant coursework
University
BA in Media Studies and African Linguistics, Media Studies and African Linguistics
2022 -
Studied Media Studies and African Linguistics. Gained skills in managing large volumes of information, working under pressure, and adapting quickly to new tools and systems.
Alison
Administrative Support Short Course, Administrative Support
2025 - 2025
Completed an Administrative Support Short Course. Developed skills in administrative tasks and support functions.
National Senior Certificate
National Senior Certificate, General Studies
2018 - 2018
Obtained the National Senior Certificate. This certificate signifies completion of secondary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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