Max D
@maxd
Results-oriented Project and Technical Program Manager with extensive experience.
PolandWhat I'm looking for
I am a results-oriented Project and Technical Program Manager with extensive experience in leading cross-functional, remote teams in complex IT and cloud infrastructure projects. My proven expertise lies in driving end-to-end project execution, stakeholder management, and risk mitigation across distributed environments. I am skilled in implementing Agile methodologies, enhancing cloud-based data integrity, and optimizing project workflows using tools like Jira and Confluence.
At Kyndryl, I led the planning and execution of Disaster Recovery Exercises and Backup Restore Tests, ensuring reliability and integrity in multi-platform systems. My efforts improved response times and reduced recovery risks by 25%. I have a strong track record of aligning project objectives with strategic goals to maximize efficiency and stakeholder satisfaction, which I achieved through effective communication and collaboration with technical teams, clients, and executive stakeholders.
Experience
Work history, roles, and key accomplishments
Technical Program Manager
Kyndryl
Jan 2023 - Present (3 years 5 months)
Led end-to-end planning and execution of Disaster Recovery Exercises and Backup Restore Tests for cloud-based and on-premises environments, ensuring reliability and integrity in multi-platform systems (Windows, Linux, AIX, OpenVMS). Implemented Agile methodologies and led sprints for testing and risk management, improving response times and reducing recovery risks by 25%.
Software Product Lifecycle Manager
Kyndryl
Sep 2022 - Dec 2022 (3 months)
Managed software lifecycle processes, driving Agile-based KPI monitoring and operational efficiency improvements for cloud infrastructure projects. Spearheaded process optimizations in response to client requirements, enhancing customer satisfaction and service reliability.
Knowledge Manager
Luxoft
Jul 2021 - Aug 2022 (1 year 1 month)
Established knowledge management strategies for distributed teams, achieving a 100% adoption rate of a cloud-based knowledge-sharing platform. Aligned knowledge-sharing processes with Agile practices, ensuring consistency and high-quality deliverables for global stakeholders.
Expert Level Support Specialist
Luxoft
Jul 2020 - Jun 2021 (11 months)
Provided expert-level support, resolving complex technical issues for users. Collaborated with various teams to ensure seamless IT operations and customer satisfaction.
Knowledge Manager
Credit Suisse
Jan 2019 - May 2020 (1 year 4 months)
Managed knowledge repositories and facilitated information flow within the organization. Developed and implemented strategies to improve knowledge sharing and accessibility for global teams.
Level 2 Desktop Support Specialist
Credit Suisse
Jun 2016 - Dec 2018 (2 years 6 months)
Provided Level 2 desktop support, resolving technical issues for end-users. Coordinated training for new joiners, ensuring smooth onboarding and proficiency in IT systems.
IT Support, 1st Line Front & Back Office
Sii Limited
Apr 2015 - May 2016 (1 year 1 month)
Provided first-line IT support for front and back office operations, addressing user queries and technical incidents. Assisted in maintaining IT infrastructure and ensuring operational continuity.
Education
Degrees, certifications, and relevant coursework
Max hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Job categories
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