At Innovative OD Solutions, I serve as the primary point of contact for clients, helping ensure their needs and expectations are met.
I resolve customer complaints, share project updates, and mediate conflicts to find solutions that balance client satisfaction with company objectives.
I also oversee daily operations, including scheduling and budgeting, and present client satisfaction reports with recommendations for improvement.
Previously, as Project Coordinator at SOLID GROUND CONSTRUCTION, I coordinated multiple projects, maintained project records, and worked with vendors and suppliers to support project delivery.
