Ivelin Hergaya
@ivelinhergaya
SaaS operations and business development professional driving scalable, data-driven results.
BulgariaWhat I'm looking for
I am a SaaS operations and business development professional with experience streamlining systems, improving reliability, and driving adoption across remote and international teams. I have led integrations and trainings that boosted productivity by 50%, reduced manual work and subscription costs, and maintained high application uptime while delivering projects on time and on budget.
I combine stakeholder-facing business analysis with technical fluency in tools like HubSpot, Asana, Jira and SQL, and I have led market-entry and pipeline-generation initiatives that produced hundreds of qualified prospects and meaningful ARR. I prioritize aligning technology and business needs to deliver measurable operational improvements and sustainable growth.
Experience
Work history, roles, and key accomplishments
IT SaaS Operations Analyst
ZigZag Global
Jul 2024 - Nov 2024 (4 months)
Streamlined SaaS operations by configuring and integrating HubSpot and Asana to reduce manual sales data entry ~20% and cut software subscription costs 10%; delivered training that boosted team productivity 50%.
Application Manager
KBC Global Services
Mar 2023 - Mar 2024 (1 year)
Maintained 99.9% uptime for Tier-1 credit risk applications through proactive monitoring and led delivery of three SAFe projects that improved credit risk reporting accuracy and business insights.
Business Development Executive
SalesSeek
Jan 2022 - Jan 2023 (1 year)
Executed market entry strategy generating 50+ qualified leads in Q1 and built a 1,000+ prospect database that improved outreach efficiency 30% and boosted pipeline visibility.
Business Development Executive
Flat Rock Technology
Jul 2020 - Feb 2022 (1 year 7 months)
Generated 10–15 qualified meetings weekly through multi-channel outreach, negotiated 12+ long-term service agreements securing over €250,000 ARR, and exceeded lead targets by 50%.
Education
Degrees, certifications, and relevant coursework
UVUniversity of Economics - Varna
Bachelor’s degree, International Business
2016 - 2020
Completed a Bachelor’s degree in International Business with coursework focused on global commerce and business operations.
Availability
Location
BulgariaAuthorized to work in
Job categories
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