Stefan Todorov
@stefantodorov
Results-driven IT operations and Azure cloud engineer with 10+ years in delivery and process optimization.
What I'm looking for
I am a results-driven IT operations leader with 10+ years’ experience delivering operations and cloud engineering support for global organizations.
As an Operations Manager, I optimized project profitability by managing financials, forecasting and margin analysis using Salesforce, Parallax and an in-house CRM, and I streamlined data, staffing and project-health tracking to improve operational accuracy and decision-making speed. I strengthened collaboration between EU and US teams and served as a central decision-maker to raise team performance and synergy.
In senior cloud-engineering roles I provided L3 support for Microsoft Azure, managing large-scale VM deployments via Azure Portal, CMD and PowerShell, implemented networking configurations, and worked with Kubernetes for container orchestration while performing regular RDP-based troubleshooting. I supported PaaS applications, resolved configuration and performance issues, and collaborated with technical advisors to solve complex cases.
I also delivered compliance, QA and statistical analysis to guide strategic actions and prepared analytical reports for senior management, while maintaining strong internal communications and weekly business reviews. I bring a blend of technical depth and operational leadership, plus creative skills in photography, video editing and 3D graphics, and I focus on driving measurable efficiency and client satisfaction.
Experience
Work history, roles, and key accomplishments
Operations Manager
Concord Europe
Sep 2023 - Jan 2025 (1 year 4 months)
Optimized project profitability by managing financials, forecasting, and margin analysis in Salesforce, Parallax, and an in-house CRM, improving operational accuracy and decision-making speed. Strengthened EU–US team collaboration to align client priorities and support expansion initiatives.
Microsoft Azure Cloud Engineer
DXC Bulgaria
May 2023 - Sep 2023 (4 months)
Provided L3 support for Microsoft Azure, setting up and configuring hundreds of VMs daily and implementing networking configurations to enable enterprise VM interconnectivity. Used Azure Portal, PowerShell, CMD, Kubernetes, and RDP for orchestration and troubleshooting.
Digital Content Compliance Analyst
Alorica Bulgaria
Aug 2020 - Jun 2022 (1 year 10 months)
Ensured compliance with global policies and security standards while maintaining accurate documentation to support decision-making. Delivered quality assurance and statistical analysis and prepared analytical reports for senior management to guide strategic actions.
Microsoft Azure Cloud Engineer
Tek Experts Bulgaria
Aug 2018 - Aug 2020 (2 years)
Supported PaaS applications and resolved configuration, performance, and code issues while collaborating with technical advisors and product teams to resolve complex cases. Specialized in Azure networking including VPN Gateways, load balancing, Point-to-Site/Site-to-Site connections, and traffic monitoring.
Education
Degrees, certifications, and relevant coursework
Stefan hasn't added their education
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Software and tools used professionally
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