Italo Souza

Lead, supervise, and organize shift schedules for the kitchen team, ensuring operational efficiency and high productivity. Manage stock levels, audit ingredient inventories, liaise with suppliers, place purchase orders, and reduce operational waste. Enforce strict health, safety (HACCP), and quality standards across all daily workflows. Manage high-volume daily operations, maintain order flow prec

Worked as Pizza Chef at Cafe' Cuba.

Supervises and organizes shift schedules for a full kitchen team, ensuring consistent productivity and service delivery. Manages stock levels, conducts inventory audits, and enforces HACCP standards.

Lead, supervise, and organize shift schedules for the kitchen team, ensuring operational efficiency and high productivity. Manage stock levels, audit ingredient inventories, liaise with suppliers, place purchase orders, and reduce operational waste. Enforce strict health, safety (HACCP), and quality standards across all daily workflows. Manage high-volume daily operations, maintain order flow prec

Welcomed clients, presented menu details, organized daily stocks, and assisted senior baristas in customer support and preparation.

Trained under world-renowned pizza chef Anthony Falco. Worked in fast-paced environment producing and average of 400 pizzas daily on peak days. Participated in team setup and operational preparation for a new restaurant venue.

Trained under world-renowned pizza chef Anthony Falco. Worked in fast-paced environment producing and average of 400 pizzas daily on peak days. Participated in team setup and operational preparation for a new restaurant venue.

Prepared pizzas and contributed to the setup and operational launch of a new restaurant venue in Dublin. Coordinated front-of-house and back-of-house teams to maintain smooth service during peak volume.

Handled high-volume, face-to-face customer interactions daily, resolving queries and complaints promptly under time pressure. Managed point-of-sale systems, cash handling, and order processing.

Managed point-of-sale systems, cash handling, taking customer orders, and addressing client queries promptly in a busy environment.

Assisted in coffee preparation and provided direct client support in a fast-paced café environment.

Provided direct client support and product guidance in a pharmacy setting. Verified orders and dispatched deliveries in an inventory role.

Higher Education Studies – unfinished due to pandemic.

Barista Training.

Advanced English Course.

Advanced English Course.

Completed an Advanced English Course at C1 level.

Pursued Software Engineering studies, building a foundation in logical reasoning and structured problem-solving. Course unfinished due to the pandemic.

Completed an Advanced English Course.

Completed barista training.