Open to opportunities

Issa Mhmd

@issamhmd

Message

I resolve customer issues and maintain accurate data across call center and administrative operations.

Zimbabwe

Message

What I'm looking for

I'm looking for full-time, part-time, or remote work where I can support customers, manage accurate data, and contribute strong communication, organization, and problem-solving skills.

I've supported customers across calls, emails, and chats, providing product information, resolving complaints professionally, and maintaining high satisfaction.

In customer service and call center roles at various companies, I manage inquiries, document customer interactions accurately, and work toward performance targets. I communicate fluently in Arabic, English, and Turkish.

I've also maintained company databases, spreadsheets, files, and documents as a Data Entry Specialist, verifying information for accuracy and supporting administrative reporting. I'm available for full-time, part-time, and remote positions.

Experience

Work history, roles, and key accomplishments

Current

Customer Service & Call Center Representative

Current

Various Companies

Jan 2022 - Present (4 years 7 months)

Handled incoming calls, emails, and chats to assist customers with inquiries and issues. Provided product and service information and resolved complaints professionally.

Customer Service Call Center Operations Problem Solving Time Management Attention To Detail Multitasking Teamwork Conflict Resolution

Data Entry Specialist

Various Companies

Jan 2021 - Dec 2022 (1 year 11 months)

Entered, updated, and maintained accurate data in company databases and spreadsheets. Verified data for accuracy and completeness and organized files and documents efficiently.

Data Entry Data Management Microsoft Office Attention To Detail Time Management Organizational Skills