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Ismael VillegasIV
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Ismael Villegas

@ismaelvillegas

Customer Operations Supervisor at Telus Digital who coordinated international transportation services and urgent mobility requests.

Germany
Message

At Telus Digital, I managed and supported international mobility and transportation service operations, including assisted mobility for passengers with accessibility and special-assistance needs. I coordinated passengers, drivers, internal teams, and external providers while handling disruptions, priority requests, reservations, and urgent transportation changes.

At Barceló San Salvador, I coordinated daily hotel operations and guest services, supporting international guests in English, Spanish, and Portuguese. I handled reservations and special requests, supported front office operations, and worked with housekeeping and maintenance to keep services running smoothly.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Brigham Young University, Idaho logoBI

Brigham Young University, Idaho

Bachelor of Science, Software Development

2023 -

Pursuing a Bachelor of Science in Software Development online, with expected completion in 2028.

Brigham Young University, Idaho logoBI

Brigham Young University, Idaho

Certificate, Hospitality & Tourism

2021 - 2023

Completed a Hospitality & Tourism Program online.

SI

San Jerónimo Emiliani Institute

High School Diploma, General Studies

2019 - 2020

Completed a High School Diploma with an English Certificate.

Tech stack

Software and tools used professionally

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