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Ismael Santillan

@ismaelsantillan

I lead county HR operations, recruitment, onboarding, performance management, and administrative teams.

United States
Message

I'm leading recruitment operations at the Los Angeles County Department of Mental Health, coordinating regular and emergency appointments, onboarding, hiring events, and TalentWorks implementation. I supervise three analysts and seven administrative staff while training supervisors and staff on HR procedures.

Across Los Angeles County Department of Mental Health, the Board of Supervisors, and the Probation Department, I've managed personnel actions, benefits coordination, payroll-related access, recruitment, employee orientations, and performance evaluation programs. I've tracked more than 5,000 countywide performance evaluations and managed more than 300 evaluations for the Board of Supervisors.

I bring more than 15 years of progressive administrative, HR, customer service, and team supervision experience, supported by an MPA and bilingual English and Spanish communication.

Experience

Work history, roles, and key accomplishments

LH
Current

Principal Department Assistant

Los Angeles County Department of Mental Health

Jan 2024 - Present (2 years 8 months)

Coordinates and tracks all regular and emergency appointments throughout the recruitment process. Serves as liaison between Processing and Selections Units, supervises staff, and administers TalentWorks implementation.

Education

Degrees, certifications, and relevant coursework

California State University, Northridge logoCN

California State University, Northridge

Master of Public Administration, Public Administration

Master of Public Administration (MPA) from California State University, Northridge.

California State University, Northridge logoCN

California State University, Northridge

Bachelor of Science, Public Sector Management

Bachelor of Science in Public Sector Management from California State University, Northridge.

Tech stack

Software and tools used professionally

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