At Encompass Digital Media, I partner with managers and operational leaders on workforce planning, recruiting coordination, and employee lifecycle support across North American operations. I improved employee retention from 42.3% to 91.3% through engagement initiatives, recognition programs, leadership support, coaching, and workforce-focused strategies.
I designed and implemented a Talent Development & Management Program that resulted in a 100% promotion outcome for participating employees. Previously, at Sodexo at Children’s Hospital of Los Angeles, I improved compliance from 12% to 100% within 90 days through audits, documentation improvements, process enhancements, leadership follow-up, and employee training.

