islam Megahed

Managed daily bakery café operations, drove +185% monthly order growth and +130% revenue increase through marketplace management and targeted promotions, and cut cake prep time from 18 to 10 minutes via workflow optimization. Implemented Foodics POS integration, delivery zone mapping and time-slot scheduling to improve on-time delivery and handle 600+ orders/day for events.

Secured new B2B accounts and increased monthly sales volume while improving client retention through proactive relationship management and escalation resolution. Prospected new business opportunities and strengthened partnerships with major business owners across Bahrain.

Closed vehicle sales by advising customers on purchasing and financing options and coordinating with banks to secure loans through established banking relationships. Performed used-car inspections and valuations to ensure fair trade-ins and transparent deals, contributing to dealership sales performance.

Managed car sales and trade-ins, negotiated pricing and financing options, and worked with banks to arrange customer loans, driving consistent sales performance. Maintained customer relationships and supported financing approvals to close deals.

Sourced, inspected and resold vehicles across Egypt and Bahrain, building a trusted client base and optimizing pricing strategies to maximize margins. Conducted valuations and negotiated sales to drive repeat business and referrals.

Founded and managed a car care and oil/lubricants service center, overseeing operations, staff, purchasing and customer experience to drive service quality and repeat business. Implemented operational processes for car care and detailing services.

Founded and operated a retail and wholesale mobile accessories business, negotiated supplier contracts to improve margins and built long-term B2B and B2C client relationships to drive repeat sales. Managed inventory, pricing and in-store promotions to increase monthly revenue.

Led a customer service team to improve service quality and increase sales by scheduling appointments and providing strong product knowledge. Analyzed competitor offerings to enhance customer engagement and sales outcomes.

Generated sales through prospecting, cold calling and closing deals for an offshore account, growing the customer base by qualifying leads and matching solutions to customer needs. Used databases like Yellow Pages to source potential customers.

Supported store operations and supervised staff while managing sales transactions, POS payments and inventory replenishment to meet daily sales targets. Assisted with merchandising and styling advice and prepared daily sales reports to improve store performance.

Completed the Selling Smart Course at the Bahrain Institute of Banking and Finance in 2023.

Completed a Bachelor of Information Systems at Cairo University, graduating in 2008.