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Ramy Hassan

@ramyhassan

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After an 18-year successful career, I'm making a strategic shift to remote work.

Bahrain

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What I'm looking for

Leveraging 18 years in marketing and communication, I am strategically transitioning to remote roles in research, customer service, e-commerce, and live chat. My extensive experience in customer engagement, problem-solving, and Arabic/English communication, coupled with a commitment to continuous learning, positions me as a dedicated and adaptable asset for a remote team.

Egyptian nationality, residing in Bahrain's capital city of Manama. I am a motivated and skilled marketing and communications manager with over 18 years of experience.

I have a strong grasp of various market environments and a track record of leading cross-functional teams thanks to my career journey across a variety of industries. I have also been able to drive marketing and communication initiatives that consistently align with overarching business goals.

I am now deliberately moving into remote work after a fruitful and influential career in marketing and communications positions.

This intentional action reflects a desire to continue making a significant contribution and adjusting to changing professional environments for as long as possible, and it is in line with my long-term career goals and retirement plan.

In entry-level remote roles centered on research, customer service, e-commerce support, and live chat, I'm especially excited about applying my thorough understanding of customer needs, problem-solving skills, and analytical thinking.

My ability to communicate and contribute effectively in a global remote setting is further enhanced by my fluency in Arabic and English, which makes me a committed and valuable member of any forward-thinking remote team.

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Experience

Work history, roles, and key accomplishments

Current

Marketing and Communication Manager

Current

Integrated Market Consulting W.L.L

Jul 2022 - Present (3 years 4 months)

Developed and deployed marketing strategies and campaigns, overseeing execution from inception to completion within budget. Managed organic and paid acquisition channels, created engaging content, and forged strategic alliances.

Marketing Strategy Campaign Management Content Creation Social Media Lead Generation Performance Analysis Budget Management Public Relations Business Development Media Relations

Marketing and Public Relations Manager

MBA Fakhro

Jul 2020 - Jul 2022 (2 years)

Promoted existing brands and introduced new products, analyzing budgets and ensuring sales team quotas were met through training. Researched marketing opportunities, identified market trends, and drafted reports based on market data.

Product Launch Sales Training Market Research Public Relations

Sales & Marketing Manager

Microphone Media Marketing SPC

Feb 2018 - Jul 2020 (2 years 5 months)

Implemented new sales plans and advertising strategies, recruiting and managing marketing and sales teams to meet objectives. Maintained relationships with key clients and stayed current with industry trends through continuous learning.

Sales Planning Advertising Team Management

Marketing Manager

Eishorbagy Trading Co

Dec 2016 - Feb 2018 (1 year 2 months)

Identified business opportunities by evaluating prospects and analyzing sales options, along with studying market and competitor products. Conducted product tests for quality certifications and developed sales plans and strategies for target areas.

Sales Analysis Market Research Competitor Analysis

Sales and Marketing Supervisor

Mokasco Express

Mar 2015 - Jul 2016 (1 year 4 months)

Prepared sales and marketing plans based on market variables to increase sales, profit, and market share. Generated reports by collecting and analyzing information, including stock, credit balances, and sales orders. Maintained client relationships by providing support and recommending new opportunities.

Sales Planning Marketing Planning Market Analysis

Branch Manager

El-Nashmi Development

Feb 2012 - Mar 2015 (3 years 1 month)

Developed business strategies to expand the customer base and optimize profitability, monitoring daily sales and target achievements. Supervised accounts payable and ensured timely material delivery to sites. Maintained high levels of customer satisfaction and conducted performance appraisals.

Business Strategy Financial Management Customer Satisfaction

Sales Team Leader

Bank ABC

Dec 2009 - Dec 2012 (3 years)

Supported and motivated sales staff to achieve individual and team targets, supervising daily work and evaluating installment applications. Negotiated with automotive agencies to build new positioning points. Prepared monthly, quarterly, and annual market update reports.

Team Leadership Sales Management Negotiation

Sales Consultant

Ghabbour Auto

May 2006 - Dec 2009 (3 years 7 months)

Promoted products and services, building strong customer relationships and identifying suitable car options. Stayed updated on new car developments and features, explaining bank facilities to customers. Ensured customer loyalty through exceptional service and post-sale follow-up.

Customer Relationship Management Product Knowledge Customer Service

Marketing Research Specialist

Vodafone

May 2005 - Nov 2006 (1 year 6 months)

Prepared reports on average problem-solving times and determined staffing needs to reduce customer problem resolution time. Identified and sought solutions for employee challenges in customer service. Evaluated appropriate times for solving customer issues.

Marketing Research Report Preparation Data Analysis