Majid Jamal

I am a results-driven Retail & Sales Manager with hands-on experience in business development, customer service, and retail operations. I consistently drive revenue growth through strategic sales planning and strong client relationship building.

In my current role I directed day-to-day operations and led an eight-member sales team, achieving a 30% increase in sales and improving customer satisfaction scores by 25% through structured feedback and follow-up systems.

I optimize inventory and POS operations using data-driven purchasing and CRM tools, reducing overstocking, minimizing shortages, and improving repeat business by 30%, while maintaining 100% accuracy in cash flow and reporting.

I excel at visual merchandising, vendor partnerships, KPI-driven coaching, and cross-functional collaboration, and I am seeking opportunities to leverage these strengths to enhance profitability and brand presence in a dynamic retail environment.