Open to opportunities

Anu Gopala

@anugopala

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Senior Project Manager driving large-scale technology integrations and digital transformation.

United States

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What I'm looking for

I am seeking senior project or program roles where I can lead cross-functional teams on large-scale technology integrations, drive digital transformation, and mentor teams in a collaborative, outcomes-focused culture.

I am a Senior Project Manager with over a decade of experience leading complex, cross-functional initiatives across fintech, insurance, loyalty programs, and e-commerce. I specialize in managing large-scale technology integrations, vendor partnerships, and digital transformation projects using Agile and Waterfall methodologies.

My career highlights include delivering Guidewire integrations, AI-driven claims processing that accelerated claim handling by 40%, digital payment integrations that reduced payment processing time by 80%, and launching loyalty program websites and Chrome extensions that significantly increased revenue and customer reach. I have led teams of 20+ engineers and product managers and managed procurement contracts worth millions.

I am results-driven and skilled at building and mentoring diverse teams, streamlining processes, mitigating risks, and ensuring clear communication with stakeholders at all levels. I hold an MBA and a Certified Scrum Master certification and am passionate about delivering mission-critical solutions that exceed client expectations.

Experience

Work history, roles, and key accomplishments

Senior Project Manager

Frontline Insurance

Nov 2024 - Dec 2025 (1 year 1 month)

Led AI-driven claims intake and digital payment integrations, accelerating claim processing by 40% and reducing payment processing time by 80% while negotiating vendor contracts to shorten sourcing cycles.

Digital Payments Vendor Management Agile Contract Negotiation Reporting

Senior Project Manager

Rakuten Advertising

Jan 2022 - Mar 2024 (2 years 2 months)

Managed vendor partnerships and migrated databases to vendor-managed systems, improving data accuracy over 50% and reducing operational costs by 25%; led a 20+ engineer/product manager team to increase auction capacity by 40%.

Vendor Management Data Migration Procurement Agile Reporting

Senior Project Manager

Cartera Commerce

Nov 2015 - Jan 2022 (6 years 2 months)

Spearheaded vendor integrations and procurement contracts worth $10M+, delivered seven US Bank loyalty websites in 10 months (15% ahead of schedule), and led merger of airline loyalty platforms for 2M+ customers.

Loyalty Programs Procurement Project Delivery Team Leadership Agile

Data Analyst

Eaton Vance

Jan 2015 - Oct 2015 (9 months)

Evaluated and implemented automated reporting solutions, reducing manual reporting workload by 50% and extracted procurement/sales data via Oracle SQL to improve reporting speed and accuracy.

Oracle SQL Data Analysis Requirements Gathering Technical Documentation Process Improvement

Technical Project Manager

Cartera Commerce

Jun 2011 - Jan 2015 (3 years 7 months)

Developed a proprietary campaign management platform, served as Scrum Master to improve velocity by 20%, and coordinated loyalty program creative updates for major airlines over multiple campaigns.