
Isis Edwards
@isisedwards
Customer Experience Specialist seeking to join Simera, bringing patient-care experience and customer service skills to remote support.
What I'm looking for
I've provided direct patient care as a Certified Nursing Assistant at Memory Lane and The blossoms health and rehabilitation, assisting residents with daily living activities.
As a Private Duty CNA, I provided personalized assistance to a private client. I'm eager to bring my customer service experience and digital tools to a Remote Customer Experience Specialist role at Simera.
Experience
Work history, roles, and key accomplishments
Certified Nursing Assistant
Switch Nursing
Provided nursing assistance as a Certified Nursing Assistant.
Certified Nursing Assistant
Memory Lane
Nov 2024 - Mar 2025 (4 months)
Provided comprehensive assistance to residents with daily living activities, ensuring comfort and well-being.
Certified Nursing Assistant
The Blossoms Health and Rehabilitation
Aug 2023 - Oct 2024 (1 year 2 months)
Supported residents in daily living tasks, fostering an environment of care and assistance.
Private Duty CNA
Private Duty
Mar 2017 - Aug 2023 (6 years 5 months)
Rendered personalized assistance to a private client with essential daily living activities, promoting independence and quality of life.
Education
Degrees, certifications, and relevant coursework
Northside High School
High School Diploma, General Studies
Completed high school education at Northside High School in Fort Smith.
Petra Allied Health
Some College (No Degree), Nursing
Attended Petra Allied Health for nursing studies, completing some college coursework without earning a degree.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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