Open to opportunities

Sherita Britton

@sheritabritton

Message

Results-driven CNA dedicated to exceptional patient care and service.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my healthcare knowledge while providing exceptional service in a supportive environment.

I am a results-driven Certified Nursing Assistant (CNA) with years of experience in providing compassionate care to patients. My background includes assisting individuals with daily activities, ensuring their comfort and safety while adhering to care plans. I pride myself on my ability to educate patients and their families, helping them navigate their healthcare journeys with confidence.

In my role as a Customer Service Healthcare Remote Representative, I have honed my skills in delivering exceptional service to clients. I work diligently to ensure that clients receive accurate information and support, all while maintaining a commitment to customer satisfaction and compliance with healthcare regulations. My experience spans various departments, allowing me to effectively respond to customer inquiries and resolve issues promptly.

Experience

Work history, roles, and key accomplishments

Current

Home Healthcare Provider/PHC Attendant

Current

Royal Care

Aug 2018 - Present (6 years 10 months)

Assisted patients with feeding, hydration, and repositioning, catering to special dietary needs and swallowing difficulties. Managed patient transfers, vital sign monitoring, and maintaining a clean living environment.

Patient Feeding Hydration Assistance Patient Repositioning Patient Transfer Vital Signs Bedside Care Patient Hygiene Documentation Patient Transfers

Current

Home Healthcare Provider/PHC Attendant

Current

Self Employed

Jan 2009 - Present (16 years 5 months)

Provided direct patient care, assisting with daily activities such as bed and wheelchair transfers, personal hygiene, and room maintenance. Monitored and reported changes in patient condition to families and healthcare professionals.

Patient Care Patient Transfer Communication Reporting Patient Transfers

Customer Service Healthcare Remote Representative

Sagility Healthcare

May 2016 - Present (9 years 1 month)

Managed diverse customer inquiries across sales, technical support, and billing departments, ensuring effective resolution. Expertly identified and resolved customer issues, aligning solutions with both customer needs and company objectives.

Customer Service Problem Solving Client Engagement Data Entry

Education

Degrees, certifications, and relevant coursework

ACT Continental Academy

Diploma, General Studies

Completed a diploma program at ACT Continental Academy, graduating in December 2003.

Smithwood Medical Institute

Certified Nursing Assistant, Nursing

Obtained certification as a Nursing Assistant from Smithwood Medical Institute in 2011. Further enhanced skills by achieving CPR/BLS certification in May 2016.