La'teria Trusty

Monitored patient vital signs, responded to call lights, and provided compassionate direct care including bathing, dressing, feeding, and mobility support. Documented care in EHR and maintained a safe, clean environment by sanitizing equipment and ensuring proper waste disposal.

Provided direct care and assisted with activities of daily living, including bathing, dressing, and grooming, while monitoring vital signs and reporting changes. Maintained accurate patient documentation, supported individualized care plans, and ensured clean, safe patient environments.

Provided hands-on care for dementia and Alzheimer’s patients, supporting comfort and a home-like environment. Maintained a patient-focused approach and was recognized as a hard-working employee.

Assisted patients with feeding, bathing, and dressing while taking vital signs and supporting meal service and room cleanliness. Observed patient condition and behaviors to support the medical team and ensure safe daily care.

Provided customer service through active listening and empathy, responding to inquiries and resolving issues to improve customer satisfaction. Managed high-volume calls and emails, supported product selection and order placement, and used CRM tools to document customer interactions.

Provided personal care including feeding, bathing, dressing, meal support, and maintaining clean living areas. Took patient vital signs, answered calls for help, observed physical and emotional changes, and set up medical equipment as needed.

Greeted guests, recommended beverages and desserts, and processed credit/debit card transactions while ensuring accurate shift closeout. Bussed and reset tables and helped maintain a safe environment for guests.

Completed a Business Supervision & Management certification at Paramount Training School during 2015.

Attended Sebastian River High School (high school or equivalent) from 2010 to 2014.