Ishita User

Delivered play-based learning and attachment-informed routines to support holistic child development and strengthen emotional regulation, improving daily transitions and developmental outcomes in early-years settings.

Executed experiential marketing campaigns and in-store demonstrations at Tesco and Boots, increasing product trial rates by 30% and customer engagement by 25% through proactive sampling and feedback capture.

Delivered 25+ outreach presentations and inclusive engagement strategies, increasing higher-education applications from underrepresented students by 15% and improving literacy outcomes through tailored tutoring.

Represented the university at 50+ events and led campus tours, resolved applicant enquiries via Salesforce CRM, and improved admissions engagement and satisfaction across outreach activities.

Handled 200+ prospective student enquiries via digital platforms, boosting application conversions by 25% and producing monthly content that reached 90% of target readers.

Provided personalised mentoring to 50+ under-represented students, achieving an 85% progression rate to higher education or vocational training and producing UCAS/apprenticeship resources adopted citywide.

Delivered tailored writing mentorship and workshops, improving grades by an average of 20% for 100+ students and increasing productivity tool adoption via Microsoft 365 sessions by 45%.

Diagnosed and resolved 100+ technical issues (DLE, RStudio), created troubleshooting guides reducing resolution time by 35%, and led workshops and digital resources that reached 500+ students.

Led peer-assisted learning workshops for 120+ first-year students, improving exam pass rates by 20% and increasing participation through digital engagement tools by 25%.

Organised logistics for cross-disciplinary outreach and open days for 1,500+ attendees and led IPL sessions on dementia and oral cancer, increasing engagement by 40%.

Mentored 15+ international students and organised cross-cultural events, improving cultural adaptation and engagement by 30–40% and receiving commendations for leadership and communication.

Collected and analysed data from 100+ members to produce diversity insights, facilitated focus groups, and benchmarked metrics against UK standards to inform inclusivity strategies.

Supported mentees through the Seren Programme, enabling 90% to submit competitive applications and increasing confidence by 40% via targeted personal statement and interview coaching.

Authored weekly articles and policy-aligned reports on higher education trends, increasing stakeholder engagement by 40% through accessible writing and data visualisations.

Analysed mental health apps for children, conducted literature reviews of 20–30 articles, and produced data-driven reports and infographics that improved stakeholder decision-making by 10%.

Grade: First-Class

Activities and societies: Outreach Ambassador; Peer-Assisted Learning Scheme (PALS) Leader; Student Digital Champion; Interprofessional Learning Ambassador; Unibuddy Ambassador; mentoring and outreach roles.

Completed a Bachelor of Science degree with a focus on psychology and applied people-focused practice, graduating Sep 2022–May 2025.

Completed a High Honors Diploma program from June 2020 to July 2022 focusing on pre-university preparation and academic advancement.

Completed the Indian Certificate of Secondary Education program (ICSE) from March 2007 to March 2020.