Ishan Singh

Led strategic business planning to explore new international markets and streamline export operations, coordinating cross-functional teams to improve service delivery. Drove market expansion initiatives resulting in a 20% year-over-year revenue increase and introduced continuous improvement measures to enhance customer satisfaction and operational efficiency.

Facilitated workshops and meetings with key stakeholders to define business scope and export strategies, using business analysis to evaluate international client performance and optimize resources. Partnered with technical and field service teams to improve response times and delivery quality, providing data-driven insights for executive decision-making.

Analyzed market and competitor data to identify patterns and growth areas and supported development of business cases for new product launches and territory expansion. Monitored industry developments and ensured effective cross-team communication to meet project goals and client expectations.

Managed production scheduling and inventory to meet client demands, improving assembly quality by adhering to ISO standards and achieving a 98% compliance rate. Resolved production issues to minimize downtime by 15%, and supported process improvement initiatives while aligning production capacity with market demand and assisting with vendor negotiations and procurement planning.

Completed an MBA in Marketing Management at Narsee Monjee Institute of Management Studies, finishing in 12/2023.

Pursued a B.Tech in Mechanical Engineering at Raghu Engineering College starting in 06/2014.