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Isam Jalal

@isamjalal

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High-volume sales professional specializing in business debt solutions.

Egypt

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What I'm looking for

I seek a role that allows me to leverage my sales expertise while advocating for clients in a supportive company culture.

I am a dedicated Business Debt Solutions Specialist with a proven track record in high-volume sales and outreach. My expertise lies in negotiating favorable settlements for small businesses facing financial challenges, particularly in the realm of Merchant Cash Advance debt restructuring. I thrive in remote environments, where I can advocate for clients and assist them in navigating their financial complexities.

Throughout my career, I have successfully negotiated settlements that have significantly reduced debt burdens for my clients, showcasing my commitment to achieving results. My experience includes conducting high-volume outbound and inbound calls, providing tailored debt consultation strategies, and collaborating with finance and legal teams to ensure compliance and optimal outcomes for clients.

With a strong focus on client satisfaction and relationship building, I have consistently exceeded sales targets and maintained a high level of performance in my roles. I am passionate about helping businesses overcome their financial obstacles and am eager to continue making a positive impact in the financial services industry.

Experience

Work history, roles, and key accomplishments

Current

Business Debt Solutions Specialist

Current

Berkshire Financial Services

May 2024 - Present (1 year 1 month)

Provided debt consultation and restructuring strategies for small businesses with Merchant Cash Advances (MCAs). Successfully negotiated settlements, reducing client payments by up to 50% and shortening repayment terms by 30%.

Merchant Cash Advances Debt Restructuring Merchant Cash Advance Negotiation Lead Qualification CRM Client Relationship Management Compliance Financial Analysis

Housing Campaign Specialist / B2B Cold Caller

Launch Pad Travel

Jan 2024 - Apr 2024 (3 months)

Successfully cold-called business owners and exhibitors to secure hotel accommodations for various events, consistently exceeding sales targets and achieving 'Top Achiever' status. Managed high-volume outbound calls, effectively engaging decision-makers and driving revenue through strong telesales and negotiation skills.

Cold Calling B2B Sales Negotiation Telesales CRM Systems Sales Targets Client Relationship Management Communication Lead Generation Microsoft Office

Customer Service Agent

MTN

Jan 2019 - Dec 2021 (2 years 11 months)

Provided exceptional customer service to MTN mobile subscribers, effectively resolving inquiries related to billing, service plans, and technical issues. Consistently achieved a customer satisfaction rating of 90%.