Isaiah Israel
@isaiahisrael
My name is Israel Chuks Isaiah, a proud Nigerian citizen from the Igbo tribe.
NigeriaWhat I'm looking for
As a seasoned customer support professional with over 4 years of experience, I have developed a passion for delivering exceptional service and ensuring customer satisfaction. My career has been marked by a commitment to excellence, a drive to continuously improve and a dedication to building strong relationships with customers and colleagues alike.
Experience
Work history, roles, and key accomplishments
Customer Support Officer
XGO Finance Limited
Oct 2020 - Apr 2024 (3 years 6 months)
Delivered exceptional customer support, addressing inquiries and ensuring a high level of customer satisfaction.
Customer Support Officer
Blue Ridge Microfinance Bank
Feb 2020 - Oct 2020 (8 months)
Provided customer support, resolving issues and enhancing customer satisfaction through effective communication and problem-solving.
Guest Relations Officer
Bokx Enterprises/Jollof Embassy
Mar 2018 - Feb 2020 (1 year 11 months)
Managed guest relations, ensuring customer satisfaction and addressing inquiries to enhance the dining experience.
Screenwriter
Krisanctus Productions
Jul 2010 - Oct 2016 (6 years 3 months)
Worked as a screenwriter, developing scripts for various productions while collaborating with the creative team to enhance storytelling.
Program Officer
Agents of Communication and Development
Jul 2010 - Oct 2016 (6 years 3 months)
Served as a Program Officer, coordinating community development initiatives and managing projects to improve social welfare.
Education
Degrees, certifications, and relevant coursework
NUNational Open University
Bachelor of Science, Business Administration
2017 - 2021
Completed a Bachelor of Science in Business Administration, focusing on business principles and practices.
ITInstitute of Management and Technology
Higher National Diploma, Management
2011 - 2016
Pursued a Higher National Diploma in Management, gaining practical skills in business and administration.
May Blossom High School
Senior Secondary Certificate Examination, Secondary Education
2001 - 2007
Achieved secondary education with a focus on various subjects, preparing for higher education.
Air Force Primary School
First School Leaving Certificate, Primary Education
1995 - 2001
Completed primary education, laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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