IUIsabelle User
@isabelleuser
Multilingual emergency services telecommunicator with teaching experience.
NetherlandsWhat I'm looking for
I am a French native speaker fluent in Italian and English, currently based in Amsterdam. With a diverse professional background, I have spent the last year working as an emergency services telecommunicator at Concentrix, where I managed critical situations by providing assistance in multiple languages. My experience has honed my ability to remain calm under pressure while utilizing various emergency protocols and tools.
Prior to this role, I worked as a multilingual receptionist, translator, and one-on-one teacher in both France and Italy. My teaching experience spans several years, where I focused on adult education and language instruction. I have also developed skills in therapeutic massage and decorative painting, showcasing my versatility and commitment to continuous learning.
Experience
Work history, roles, and key accomplishments
Emergency Services Telecommunicator
Concentrix
Oct 2022 - Oct 2022 (0 months)
Handled emergency service calls for police, fire, and ambulance. Utilized multiple tools and emergency protocols while communicating in French, English, and Italian.
Receptionist and Translator
Self Employed
Oct 2020 - Sep 2022 (1 year 11 months)
Provided one-to-one teaching for adults, translations, and multilingual reception services in French, English, and German.
Language Teacher
Various
Sep 2009 - Oct 2020 (11 years 1 month)
Taught languages including English and German in schools and through private lessons, enhancing fluency in Italian.
Language Teacher
Various
Sep 2001 - Sep 2009 (7 years 11 months)
Taught English, German, math, and French in various educational institutions and provided private tutoring.
Therapeutic Massage Practitioner
Self Employed
Aug 2007 - Jan 2008 (5 months)
Specialized in chair massage techniques, providing relaxing massages in public areas.
Painting Instructor
Private School
Apr 2006 - Jan 2008 (1 year 9 months)
Learned and taught various decorative painting techniques, including wood and marble imitation.
Tadelakt Course Participant
Atelier Parisien
Oct 2003 - Nov 2003 (1 month)
Studied tadelakt, a traditional Moroccan building technique, focusing on its application in home environments.
Assistant Manager
Evenflo Europe
Sep 1997 - Sep 1999 (1 year 11 months)
Coordinated sales and translations, assisting in customer service and European certifications.
Team Leader
London Hostel Association
Mar 1995 - Jun 1995 (3 months)
Led cleaning staff and managed reception duties in a hostel environment.
Project Developer
Agence Délire et Agence Guillaume T
Sep 1994 - Mar 1995 (6 months)
Developed and implemented a new sampling project targeting seniors in thermal cities across France.
Education
Degrees, certifications, and relevant coursework
École supérieure de commerce ESC
Bachelor, International Management
1990 - 1992
Studied International Management, focusing on various aspects of business management in a global context.
Paris
Bachelor, Languages and Law
1987 - 1990
Pursued studies in English, German, Economy, and Law, gaining a comprehensive understanding of these subjects.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
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