Isabelle UserIU
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Isabelle User

@isabelleuser

Multilingual emergency services telecommunicator with teaching experience.

Netherlands

What I'm looking for

I am looking for a role that values multilingual skills and offers opportunities for growth.

I am a French native speaker fluent in Italian and English, currently based in Amsterdam. With a diverse professional background, I have spent the last year working as an emergency services telecommunicator at Concentrix, where I managed critical situations by providing assistance in multiple languages. My experience has honed my ability to remain calm under pressure while utilizing various emergency protocols and tools.

Prior to this role, I worked as a multilingual receptionist, translator, and one-on-one teacher in both France and Italy. My teaching experience spans several years, where I focused on adult education and language instruction. I have also developed skills in therapeutic massage and decorative painting, showcasing my versatility and commitment to continuous learning.

Experience

Work history, roles, and key accomplishments

CO

Emergency Services Telecommunicator

Concentrix

Oct 2022 - Oct 2022 (0 months)

Handled emergency service calls for police, fire, and ambulance. Utilized multiple tools and emergency protocols while communicating in French, English, and Italian.

VA

Language Teacher

Various

Sep 2009 - Oct 2020 (11 years 1 month)

Taught languages including English and German in schools and through private lessons, enhancing fluency in Italian.

VA

Language Teacher

Various

Sep 2001 - Sep 2009 (7 years 11 months)

Taught English, German, math, and French in various educational institutions and provided private tutoring.

SE

Therapeutic Massage Practitioner

Self Employed

Aug 2007 - Jan 2008 (5 months)

Specialized in chair massage techniques, providing relaxing massages in public areas.

AP

Tadelakt Course Participant

Atelier Parisien

Oct 2003 - Nov 2003 (1 month)

Studied tadelakt, a traditional Moroccan building technique, focusing on its application in home environments.

EE

Assistant Manager

Evenflo Europe

Sep 1997 - Sep 1999 (1 year 11 months)

Coordinated sales and translations, assisting in customer service and European certifications.

LA

Team Leader

London Hostel Association

Mar 1995 - Jun 1995 (3 months)

Led cleaning staff and managed reception duties in a hostel environment.

AT

Project Developer

Agence Délire et Agence Guillaume T

Sep 1994 - Mar 1995 (6 months)

Developed and implemented a new sampling project targeting seniors in thermal cities across France.

Education

Degrees, certifications, and relevant coursework

ÉE

École supérieure de commerce ESC

Bachelor, International Management

1990 - 1992

Studied International Management, focusing on various aspects of business management in a global context.

PA

Paris

Bachelor, Languages and Law

1987 - 1990

Pursued studies in English, German, Economy, and Law, gaining a comprehensive understanding of these subjects.

Tech stack

Software and tools used professionally

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Isabelle User - Emergency Services Telecommunicator - Concentrix | Himalayas