At Oldcastle Building Envelope, I manage customer orders from entry through completion, respond to inquiries, and resolve issues by phone and email. I maintain customer records in ERP systems and Microsoft Office, and coordinate with internal departments to address order issues.
At QuestSpecialtyCorporation, I assisted customers with questions and order-related concerns, entered purchase orders, and maintained accurate records. I also trained new customer service representatives on company procedures and customer support practices.
