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Isabella Sanchez Rivera

@isabellasanchezriver

Engineer with experience in technology operations, data analytics, market research, and project coordination. Skilled at collaborating with cross-func

Colombia

Message

What I'm looking for

I'm looking for a role where I can improve business processes through CRM systems, automation, and data-driven decision making. I enjoy working across teams, optimizing operations, and helping businesses scale efficiently.

I’m a data-oriented professional with experience in market research operations, survey programming, and data quality control. I work closely with research teams to understand analytical objectives, translate questionnaires into digital surveys, and deliver reliable outputs.

Interested in Product Operations, CRM Operations, Revenue Operations (RevOps), Project Management, and Digital Transformation roles where I can combine technology, analytics, and process optimization.

Experience

Work history, roles, and key accomplishments

Current

Junior Survey Developer

Current

MMR Research

Aug 2023 - Present (2 years 11 months)

Programmed online surveys in Forsta based on research questionnaires, including pre-launch testing and quality checks. Monitored live data collection, validated incoming responses, and delivered clean datasets for analysis while coordinating timelines with PMs.

Forsta Survey Programming Market Research Operations Data Validation

Junior Salesforce Developer

Price Benowitz Accident Injury Lawyers, LLP

Jan 2023 - Apr 2023 (3 months)

Supported Salesforce application development and customization and assisted with internal CRM process automation. Documented technical requirements to enable consistent implementation and support.

Process Automation Technical Documentation Salesforce Development Requirements Gathering

Junior Fullstack Developer

LeanTech

Mar 2022 - Nov 2022 (8 months)

Supported backend development and database handling while assisting with API integrations. Documented technical processes to support consistent delivery and maintenance.

Backend Development API Integration Technical Documentation Systems Implementation

Tech Support Specialist

Avidbots

Jul 2021 - Oct 2021 (3 months)

Provided technical support to end users and logged incidents for follow-up. Contributed to resolving technical issues by monitoring and reporting incident status.

Technical Support Documentation System Monitoring

Remote Monitor

Avidbots

Oct 2020 - Jun 2021 (8 months)

Monitored systems and alerts remotely and reported technical incidents. Assisted with operational awareness by communicating issues for timely resolution.

Technical Troubleshooting Documentation

Implementation Assistant

Solinftec LATAM

Jul 2019 - Oct 2020 (1 year 3 months)

Supported client technology solution implementations and assisted with operational project coordination. Helped ensure deployments progressed by supporting required client and internal activities.

Implementation Support Project Coordination Systems Implementation Operational Support

Implementation Engineer

Carvajal Technology & Services

Mar 2019 - Jul 2019 (4 months)

Supported electronic invoicing implementation projects and handled client requirements during deployments. Assisted with on-site deployment activities to support successful go-lives.

Electronic Invoicing Implementation Deployment Systems Implementation