At Propel Your People, I configured and maintained a Salesforce org and implemented approximately 70 operational automations using Screen Flows, Record-Triggered Flows, and Scheduled Flows. During support projects, I handled approximately 100 monthly requests and reduced resolution time by 50%.
At Área Metropolitana del Valle de Aburrá, I designed KPI monitoring systems for 10 municipalities, including data collection workflows and dashboards. Across consulting and public-sector work, I’ve also developed databases, reporting systems, and processes for data quality and monitoring.
