Skip to main content
Isaak DjedjeID
Looking for a job

Isaak Djedje

@isaakdjedje

Technical Support Specialist supporting SaaS and API integrations, troubleshooting workflows with REST, Postman, n8n, SQL, and Python.

Croatia
Message

What I'm looking for

I’m looking for a remote EMEA role where I can support clients and business teams, troubleshoot SaaS and API integrations, and help users adopt digital processes.

As an Independent Digital Transformation & Automation Consultant, I support clients configuring and integrating SaaS, CRM, and automation solutions. I investigate workflow and integration issues by examining configurations, data flows, API responses, and application behaviour.

I design and troubleshoot API-based integrations and automated workflows using REST/JSON, Postman, n8n, SQL, and Python. I also turn customer requirements and reported problems into clear technical actions and implementation plans.

Previously, as an API Management Consultant / Developer at Devoteam S Platform - KPMG, Viamedis & Fast Retailing, I worked on API management and integration topics involving Azure API Management, REST services, JSON, and Postman. I investigated API behaviour and configuration issues, analysed technical information, and supported resolution.

I also contributed to a 35-hour professional Executive AI programme, supporting participants as they learned generative AI, prompting, AI assistants, automation, and n8n. I enjoy explaining technical concepts to users with different levels of digital maturity and documenting solutions to support knowledge transfer.

Experience

Work history, roles, and key accomplishments

SE
Current

Independent Digital Transformation & Automation Consultant

Self Employed

Oct 2024 - Present (2 years)

Supports clients with configuration, integration, and optimisation of SaaS, CRM, and automation solutions. Diagnoses software, workflow, and integration issues by analysing configurations, data flows, API responses, and application behaviour.

DP

API Management Consultant / Developer

Devoteam S Platform

Jan 2023 - Oct 2024 (1 year 9 months)

Worked on API management and integration topics in enterprise environments, including Azure API Management, REST services, JSON, and Postman. Investigated API behaviour, configuration issues, errors, and integration anomalies, and supported data and integration activities using SQL.

Education

Degrees, certifications, and relevant coursework

PB

Paris School of Technology & Business

Master, Data Science in Business

2022 - 2024

Master's degree in Data Science in Business from Paris School of Technology & Business, completed in 2024.

Universite Paris 1 Pantheon-Sorbonne logoUP

Universite Paris 1 Pantheon-Sorbonne

Bachelor's Degree, Economics, Minor in Computer Science

2018 - 2022

Bachelor's degree in Economics with a minor in Computer Science from Universite Paris 1 Pantheon-Sorbonne, completed in 2022.

MU

MuleSoft

MuleSoft Certified Developer - Level 1, MuleSoft

Certified as MuleSoft Developer Level 1.

MI

Microsoft

Microsoft Power BI Data Analyst Associate, Power BI

Certified as Microsoft Power BI Data Analyst Associate.

MI

Microsoft

Microsoft Azure Data Fundamentals, Azure Data

Certified in Microsoft Azure Data Fundamentals.

Tech stack

Software and tools used professionally

Interested in hiring Isaak?

You can contact Isaak and 90k+ other talented remote workers on Himalayas.

Message Isaak

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan