
Isaak Djedje
@isaakdjedje
Technical Support Specialist supporting SaaS and API integrations, troubleshooting workflows with REST, Postman, n8n, SQL, and Python.
What I'm looking for
As an Independent Digital Transformation & Automation Consultant, I support clients configuring and integrating SaaS, CRM, and automation solutions. I investigate workflow and integration issues by examining configurations, data flows, API responses, and application behaviour.
I design and troubleshoot API-based integrations and automated workflows using REST/JSON, Postman, n8n, SQL, and Python. I also turn customer requirements and reported problems into clear technical actions and implementation plans.
Previously, as an API Management Consultant / Developer at Devoteam S Platform - KPMG, Viamedis & Fast Retailing, I worked on API management and integration topics involving Azure API Management, REST services, JSON, and Postman. I investigated API behaviour and configuration issues, analysed technical information, and supported resolution.
I also contributed to a 35-hour professional Executive AI programme, supporting participants as they learned generative AI, prompting, AI assistants, automation, and n8n. I enjoy explaining technical concepts to users with different levels of digital maturity and documenting solutions to support knowledge transfer.
Experience
Work history, roles, and key accomplishments
Independent Digital Transformation & Automation Consultant
Self Employed
Oct 2024 - Present (2 years)
Supports clients with configuration, integration, and optimisation of SaaS, CRM, and automation solutions. Diagnoses software, workflow, and integration issues by analysing configurations, data flows, API responses, and application behaviour.
API Management Consultant / Developer
Devoteam S Platform
Jan 2023 - Oct 2024 (1 year 9 months)
Worked on API management and integration topics in enterprise environments, including Azure API Management, REST services, JSON, and Postman. Investigated API behaviour, configuration issues, errors, and integration anomalies, and supported data and integration activities using SQL.
Education
Degrees, certifications, and relevant coursework
Paris School of Technology & Business
Master, Data Science in Business
2022 - 2024
Master's degree in Data Science in Business from Paris School of Technology & Business, completed in 2024.
Universite Paris 1 Pantheon-Sorbonne
Bachelor's Degree, Economics, Minor in Computer Science
2018 - 2022
Bachelor's degree in Economics with a minor in Computer Science from Universite Paris 1 Pantheon-Sorbonne, completed in 2022.
MuleSoft
MuleSoft Certified Developer - Level 1, MuleSoft
Certified as MuleSoft Developer Level 1.
Microsoft
Microsoft Power BI Data Analyst Associate, Power BI
Certified as Microsoft Power BI Data Analyst Associate.
Microsoft
Microsoft Azure Data Fundamentals, Azure Data
Certified in Microsoft Azure Data Fundamentals.
Availability
Location
Authorized to work in
Salary expectations
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