At SAKS OFF 5TH, I grew an inherited $21.5M business to more than $27M by combining individualized coaching with clear performance standards and accountability. I directed 75 team members through 10 senior leaders.
As Store Director in Camarillo, I achieved #1 company-wide performance for 11 consecutive weeks and received Store of the Year recognition. I added about $460K in revenue in year one and about $605K in year two, while expanding high-margin business penetration from 9% to 27.9%.
Across my SAKS OFF 5TH roles, I used CRM insights, sales conversations, conversion, and productivity KPIs to identify skill gaps and customize coaching. I developed 12 leaders into promotions and coached leaders on discovery, objection handling, clienteling, and closing.
My direct sales experience includes personally closing luxury and fine jewelry transactions up to about $80K, closing 35% of qualified residential solar opportunities, and selling recurring B2B software solutions to automotive dealerships. In jewelry, I contributed to a last-to-#1 regional turnaround that added about $830K and built more than $150K in monthly incremental revenue through clienteling and reactivation.
