Open to opportunities

Isaac Asuman

@isaacasuman

Message

Results-driven Area Account Developer with expertise in fintech.

Ghana

Message

What I'm looking for

I am looking for a role that fosters growth, encourages innovation, and values collaboration.

I am a results-driven professional with over 8 years of experience in the mobile money ecosystem, fintech, and merchant accounts acquisition management. My specialization lies in engaging with SMEs, identifying and onboarding partners, and implementing effective business development strategies. I have a proven track record of supporting merchant acquisition campaigns and preparing proposals that align with business objectives.

Throughout my career, I have honed my skills in market research, competitor analysis, and stakeholder engagement. I excel in monitoring KPIs, escalating risks, and delivering structured reporting to support operational excellence. My strong coordination skills enable me to work effectively with cross-functional teams, ensuring compliance and driving SME initiatives to success.

Experience

Work history, roles, and key accomplishments

Current

Area Account Developer

Current

MTN Ghana

Built and maintained strong client relationships, understanding their needs to provide tailored solutions and ensure high satisfaction. Identified and pursued new sales opportunities, prospecting and onboarding new clients to expand the customer base.

Account Management Business Development Sales Strategy Performance Tracking Microsoft Office Suite Data Analysis Team Leadership Digital Marketing Onboarding

Accounts Trainer

Ayo Insurance

Jan 2018 - Apr 2018 (3 months)

Supported insurance operations and engaged with customers to promote insurance products. Assisted in managing policy documentation and customer inquiries.

Customer Engagement Policy Management Documentation Customer Service Data Management Communication Problem Solving Relationship Building

Volume Management

Notable E Solutions

Jan 2016 - Jan 2018 (2 years)

Maintained accurate documentation for daily sales and developed rapport with clients and vendors to cultivate loyalty. Set up new client accounts, ensuring accuracy and secure data storage, and dealt with customer queries and complaints.

Sales Customer Service Account Management Data Entry Reporting Vendor Management Data Storage Problem Solving Communication

MOMO Agent

Notable E Solutions

Jan 2013 - Jan 2016 (3 years)

Managed mobile money operations and provided support to customers. Handled transactions and ensured compliance with mobile money regulations.

Customer Support Compliance Financial Services Data Entry Problem Solving Communication Reporting

Manager

High Tension Villa Solutions

Feb 2012 - Mar 2013 (1 year 1 month)

Managed daily operations of a food and drinks joint, overseeing staff and inventory. Ensured customer satisfaction and maintained quality standards.

Operations Management Inventory Management Customer Service Quality Control Team Leadership Problem Solving Communication Business Management

Data Entry Clerk

Electoral Commission of Ghana

Mar 2012 - Dec 2012 (9 months)

Performed data entry tasks for electoral records, ensuring accuracy and completeness of information. Assisted in organizing and managing electoral data.

Data Entry Data Management Electoral Processes Communication Administrative Support