Open to opportunities

ROBERT AYAOVI

@robertayaovi

Message

Experienced business manager with over ten years in sales, operations, and finance leadership.

Ghana

Message

What I'm looking for

I seek a leadership role where I can drive operations, grow sales, manage budgets, mentor teams, and contribute to organizational and community projects.

I am a results-driven business manager with more than ten years' experience across management, sales, customer service, and accounting roles. I hold an HND in Accounting and Management and an IATA Diploma in Customer Service with Amadeus, and I have led teams to improve operations, implement budgets, and grow client portfolios.

I have a proven record across retail, travel, insurance, and construction-related sales — from auditing and account management to building sales strategies and supervising day-to-day company operations. I communicate fluently in English and French, train and evaluate staff, and drive projects and community initiatives with a pragmatic, resource-focused approach.

Experience

Work history, roles, and key accomplishments

Current

Business Manager

Current

Goodness A. Enterprise

Jan 2020 - Present (5 years 8 months)

Supervise company operations and staff, implement business plans and budgets, and perform regular employee evaluations to improve performance and resource allocation.

Operations Management Budgeting Staff Training Strategic Planning Resource Allocation Leadership

Ticketing / Customer Service Officer

DeRoyal International Travel Ltd

Oct 2019 - Jan 2020 (3 months)

Assisted with ticketing, reservation routing, fare computation and customer communications, ensuring accurate bookings and support for passengers requiring special assistance.

Ticketing Reserving Customer Service Communication

Assistant Sales Manager

Glazico Ghana Ltd

Jan 2017 - Aug 2019 (2 years 7 months)

Managed client portfolio, developed sales strategies, negotiated terms, and trained the sales team to supply construction equipment and services, driving client acquisition and retention.

Sales Strategy Client Management Negotiation Business Development Account Management

Sales and Marketing Executive

Beneficial Life Insurance

Jul 2012 - Dec 2016 (4 years 5 months)

Prospected and engaged clients, developed relationships and sales approaches, and maintained client support to grow insurance product uptake and retention.

Sales Lead Generation Client Relations Marketing Account Management Presentation Skills Insurance Sales

Accountant Auditor

CICA-RE

Jan 2012 - Jul 2012 (6 months)

Audited reinsurance treaties and facultative slips, analyzed and corrected account documents, and contributed to audit policy development for improved compliance.

Auditing Reinsurance Compliance Report Preparation

Accountant Assistant

Sojanyo

Nov 2008 - Nov 2011 (3 years)

Assisted finance department with procurement verification, record keeping, report generation and budget reviews to maintain accurate accounts and inventory controls.

Accounts Payable Record keeping Procurement Reporting Financial Operations

Assistant Account Officer

Sobemap

Jan 2008 - Apr 2008 (3 months)

Handled accounts payable/receivable, reconciliations and invoice queries, maintaining ledger accuracy and supporting general accounting tasks during internship.

Accounts Payable Accounts Receivable Reconciliations Ledger Maintenance Invoicing