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ISAAC ALBERT

@isaacalbert

Customer-focused virtual assistant and customer service professional with technical design skills.

Philippines
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What I'm looking for

I seek a role where I can apply customer service and virtual assistant skills, contribute to growth, work collaboratively, and continue developing design and technical abilities.

I am a customer-focused virtual assistant and customer service professional with experience delivering solutions and supporting customer accounts. I combine strong communication and teamwork with practical technical skills to meet client needs.

My background includes roles as a Customer Service Representative at VXI Global Holding and Oasis Management Agency, and work as a General Virtual Assistant where I handled outreach, calls, email responses, booking, and order coordination.

I also have training in architecture and civil engineering from the University of Mindanao and apply technical tools like AutoCAD, Adobe Photoshop, and MS Office to create custom branding, layouts, and icons.

I am eager to contribute to organizational growth, continue developing professionally, and leverage both customer service experience and design/technical skills to add value.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UM

University of Mindanao

Bachelor of Science, Architecture

2022 - 2023

Completed coursework for a Bachelor of Science in Architecture at the University of Mindanao between 2022 and 2023.

UM

University of Mindanao

Bachelor of Science, Civil Engineering

2019 - 2022

Pursued a Bachelor of Science in Civil Engineering at the University of Mindanao from 2019 to 2022.

Tech stack

Software and tools used professionally

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ISAAC ALBERT - General Virtual Assistant - Isaac | Himalayas