Irmaya Fitriasari
@irmayafitriasari
I improve customer operations, facilities delivery, and bilingual language experiences.
IndonesiaWhat I'm looking for
I've supported corporate operations at Colliers International Indonesia, managing tenant relationships, facilities workflows, technician scheduling, SLA reporting, and EHS compliance for accounts including British American Tobacco and Adaro.
Across Indosat, Transmedic Indonesia, and Farida Law Office, I've coordinated procurement, logistics, project administration, vendor payments, invoicing, inventory, and financial records in deadline-driven environments.
Since 2019, I've delivered Indonesian-English translation, transcription, subtitling, diplomatic note-taking, and localization projects for global agencies, and I now provide bilingual voice-over and AI conversational training for international markets.
Experience
Work history, roles, and key accomplishments
AI Voice-Over Specialist
International Voice Markets
Jul 2026 - Present (1 month)
Executes professional voice-over recordings in Indonesian and English, collaborating with international talent managers and automated media networks for global commercial markets.
Freelance Translator, Transcriber & Subtitling Specialist
Global Agencies Portfolio
Jan 2019 - Present (7 years 7 months)
Conducted transcription, translation, and subtitling projects for international clients, including pharmaceutical research, market research, and media localization.
Tenant Relation Officer
PT. Colliers International Indonesia
Dec 2016 - Mar 2019 (2 years 3 months)
Acted as primary contact for expatriate tenants and corporate accounts, resolving disputes and managing satisfaction surveys and compliance documentation.
Facility Coordinator
PT. Colliers International Indonesia
Feb 2016 - Dec 2016 (10 months)
Coordinated facilities management and customer service across regional offices, managing service scheduling and EHS compliance.
Helpdesk Supervisor
PT. Colliers International Indonesia
Jun 2014 - Jan 2016 (1 year 7 months)
Led and coached helpdesk team, managed escalations, and monitored workflows to meet SLAs.
Helpdesk Operator
PT. Colliers International Indonesia
Dec 2013 - May 2014 (5 months)
Handled inbound service inquiries, managed backend documentation, and dispatched maintenance requests.
Operational Logistics Officer
PT. Transmedic Indonesia
Dec 2012 - Nov 2013 (11 months)
Managed client procurement processes and inventory control for regional distribution.
Project Administration Coordinator
PT. Indosat, Tbk
Jan 2011 - Dec 2012 (1 year 11 months)
Served as main contact for vendors, audited project data, and coordinated administrative timelines.
Procurement Administrator
PT. Indosat, Tbk
Dec 2008 - Dec 2010 (2 years)
Managed purchasing workflows, assisted suppliers, and maintained procurement databases.
Finance Staff
Farida Law Office
Jan 2005 - Dec 2008 (3 years 11 months)
Structured invoices, processed payments, and managed tax reporting for legal clients.
Education
Degrees, certifications, and relevant coursework
Jayabaya University
Bachelor of Science, Accounting
2001 - 2005
Grade: 3.40/4.00
Bachelor of Science in Accounting with a cumulative GPA of 3.40 out of 4.00.
Availability
Location
IndonesiaAuthorized to work in
Job categories
Skills
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