Irish Mae Coroña

I am a reliable and organized virtual assistant with strong multitasking abilities and a proactive approach to supporting daily operations. I bring hands-on experience in administrative tasks, customer service, appointment scheduling, and maintaining accurate records.

From 2021–2025 I supported clinic operations at Palawan Eye Center, managing patient registration, appointment scheduling, and medical records while upholding confidentiality and effective communication with healthcare staff.

I have experience as an appointment setter and customer service representative, handling inbound and outbound calls, confirming appointments, and resolving customer concerns professionally via calls, emails, and chats.

I am detail-oriented, tech-savvy, and self-motivated, comfortable using Google Workspace, Microsoft Office, Canva, Trello, Slack, Monday.com, Notion, and EHR systems to ensure smooth coordination and high-quality service.