IRIrene Ruffini
@ireneruffini
Organized and proactive professional in international marketing and sales.
ItalyWhat I'm looking for
My name is Irene Ruffini, and I am currently pursuing a Master's degree in International Marketing, Events & Media. With a strong academic background in Languages for Communication in Tourism and Commerce, I have developed a passion for foreign languages and intercultural business relations. I have been awarded scholarships for my studies, including the prestigious Erasmus+ program, which has allowed me to gain valuable international experience.
In my professional journey, I have held various roles that have honed my skills in customer service, sales, and marketing. As a Back Office Assistant at Rapari s.a.s., I manage foreign sales and assist with online sales at Clementoni S.p.A. My internships have provided me with hands-on experience in trade fairs, event hosting, and administrative tasks within human resources. I am dedicated to applying my knowledge and skills in a dynamic professional environment.
Experience
Work history, roles, and key accomplishments
Back Office Assistant
Rapari s.a.s.
Apr 2024 - Present (1 year 1 month)
Currently working as a Back Office Assistant, focusing on supporting foreign sales operations and managing customer inquiries. Responsible for ensuring smooth communication between departments and assisting in the sales process.
Customer Service Representative
Design Italian Shoes
Apr 2024 - May 2024 (1 month)
Handled B2B and B2C sales orders, providing exceptional customer service and managing complaints. Ensured timely national and international shipments.
Foreign Sales Back Office Assistant
Clementoni S.p.A.
Feb 2024 - Mar 2024 (1 month)
Assisted in foreign sales operations, managing online sales and customer inquiries. Provided pre- and post-sales assistance to enhance customer satisfaction.
Intern - Foreign Sales and Marketing
Timelapse Lab
Jun 2023 - Sep 2023 (3 months)
Internship focused on foreign sales and marketing strategies. Assisted in organizing promotional events and managing customer relationships.
Administrative Assistant
University of Verona
Feb 2023 - Jun 2023 (4 months)
Worked in the Human Resources Department, assisting with administrative tasks related to personnel and recruitment. Developed effective communication and time management skills.
Customer Service Intern
Falma Italia Interiors S.r.l.
Nov 2020 - Mar 2021 (4 months)
Internship focused on customer service, assisting clients with inquiries and providing support in sales processes.
Education
Degrees, certifications, and relevant coursework
Centro Studi Comunicare l’Impresa
Master's degree, International Marketing
2025 -
Activities and societies: Awarded the “Premio Imprese & Talenti” Scholarship.
Master in International Marketing, Eventi & Media.
UVUniversity of Verona
Master's degree, Languages for International Commercial Relations
2021 - 2024
Activities and societies: Erasmus+ Scholarship at the University of Huelva.
Master's degree in Languages for Communication in Tourism and Commerce.
UMUniversity of Macerata
Bachelor’s Degree, Language Mediation
2018 - 2021
Activities and societies: Erasmus+ Scholarship at the University of Liverpool.
Bachelor’s Degree in Language Mediation.
Availability
Location
ItalyAuthorized to work in
Job categories
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