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Dalia User

@daliauser

Operations Administrator skilled in optimizing workflows and stakeholder management.

Kenya

What I'm looking for

I seek a role that fosters collaboration, encourages growth, and values efficiency.

I am an Operations Administrator and Executive Assistant with a strong track record in cross-functional collaboration and international event coordination. My experience includes streamlining processes and optimizing workflows to enhance operational efficiency. I pride myself on my ability to build strong partnerships and manage multiple departments effectively, ensuring that all stakeholders are aligned and informed.

In my current role at Oakfarm Training Institute, I have successfully coordinated executive meetings and planned international events for over 100 attendees. My initiatives have led to a 30% reduction in workflow bottlenecks and a 15% decrease in operational expenses through effective vendor negotiations. I am committed to continuous improvement and have a keen eye for detail, which has significantly improved communication and collaboration across departments.

Experience

Work history, roles, and key accomplishments

OI
Current

Operations Administrator

Oakfarm Training Institute

May 2023 - Present (2 years 1 month)

As an Operations Administrator & Executive Assistant, I coordinated executive meetings and international events, improved workflows, and managed vendor negotiations. I implemented policies that enhanced productivity and reduced operational costs, while fostering strong stakeholder relationships across departments.

OI
Current

Operations Administrator & Executive Assistant

Oakfarm Training Institute

May 2023 - Present (2 years 1 month)

As an Operations Administrator & Executive Assistant, I coordinated executive meetings and international events, improved workflows, and managed vendor negotiations. I implemented policies that enhanced productivity and reduced operational costs, while fostering strong stakeholder relationships.

Education

Degrees, certifications, and relevant coursework

Goldman Sachs logoGS

Goldman Sachs

Program, Business

2025 -

Participating in the Goldman Sachs 10,000 Women in Business program, focusing on business education and leadership development for women entrepreneurs.

II

IIENSTITU

Certificate, Human Resource Management

2025 - 2025

Completed a Certificate in Human Resource Management, gaining essential skills in HR practices and workforce management.

MK

Multimedia University of Kenya

Bachelor of Arts, Social Sciences

2020 - 2024

Pursuing a Bachelor of Arts in Social Sciences, focusing on understanding social dynamics, human behavior, and societal structures.

Tech stack

Software and tools used professionally

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